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Phoenix Inn

  1. Seaham
  2. Seaham Pubs

Reviews, get directions and contact details for Phoenix Inn

Address: Stockton Road , Seaham SR7 0HJ, DUR, GB
Phone: 0191 581 2719
State: DUR
City: Seaham
Zip Code: SR7 0HJ

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Reviews
The rooms are perfect for what we need and they allow multiple pets. The staff are very friendly and the food was amazing. They offer pet treats and blankets for the dogs at the pub! We are having the best time. I highly recommend it.
Pretty poor place to stay, the customer facing staff were really excellent but the food was rotten, the rooms are old fashioned and generally a bit horrible. A couple of issues I had below. Asked for steak cooked well done, it came pink and still bleeding. Don't ask how it should be cooked if you're going to totally ignore the response and do what you like anyway. Asked for porridge, received some dry overcooked mess that I would have needed a knife and fork to eat. Eggs Benedict, one of the eggs had clear slime on it, I assume it wasn't cooked properly. Inside the kettle in the room is disgusting, full of limescale. Finally, I really have issues with hotels that mis-advertise. It almost gives me a sense of fraud. If a room is described as having a 'king bed' then that's what it should have. This place has fallen into the trap of shoving 2 single beds together and calling it a king. While I don't like this practice, many places do it. The issue I have here is that the 2 single beds that were pushed together weren't even the same height, making for a particularly uncomfortable night. Rooms: Old fashioned Food & drinks: Rotten food, everything I had was either undercooked or overcooked.
Quirky restaurant area, tasty food and friendly staff. Came for Breakfast with Santa and staff went above and beyond to cater to us and our young child's needs. Santa and the elf who visited came and chatted with every child, got photos and there were lots of activities out for childrenService: 5/5
Lovely friendly staff, great location , rooms spotless. Had dinner here but food good do with improvement. Breakfast was nice and great choice.Rooms: 5/5
Wow I stay all.over the north and this place was amazing..from the service to the food and the rooms, the place is so colourful and warm, the winter set menu was out of this world...out of 30 hotels I have stayed in in the last 2 month's this has to be top. Wish it was down south to be honestRooms: 5/5
Really pleasant relaxed atmosphere. Staff polite and respectful. Loved every minute if my visit. I never bought any food but it looked fantastic.Rooms: 5/5
Very dog friendly pub and No surcharges. Great breakfast and pub menu is good. Price of drinks is a bit expensive.Rooms: 5/5
What a great place. Lovely very helpful staff. Beautiful food. Great table layout, breakfast by the fountain was very soothing.Rooms: 5/5
Great place, great staff, food could be better but it was nice, and the area was quiet and lovely.Rooms: 4/5
Great hotel in a good location. Our second visit within 6 weeks. We really enjoyed our visit to Seaham and the local area and enjoyed the hotel. Just returned from our second visit, we will return shortly. So much to visit on this coastline and this hotel is well located to do that. The staff are just as amazing as they were 6 weeks ago. They are really helpful.
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