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Phoenix Centre

  1. Heywood
  2. Heywood Health

Reviews, get directions and contact details for Phoenix Centre

Phoenix Centre
Address: Church St, Heywood OL10 1LR, UK
Phone: 01706 261952
State: Greater Manchester
City: Heywood
Zip Code: OL10 1LR

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Reviews
Awesome experience people at front desk really helpful and nurses doing scan let me get an ultra sound scan fast before appointment time as I was early bursting for the toilet
From reception too district nurse. Very friendly service.
I was booked in to see a GP at the Phoenix Centre instead of my usual GP practice. I was booked in for 16.15. I checked in at reception at 15.55 and waited until 16.40 and I still was not called to see the GP. In the end, I could not wait any longer because I had another appt to get to so I was not seen by the GP. All the receptionist did was apologise and advise me to ring my GP surgery again in the morning.nnVery poor punctuality from the GP yet if a patient arrived 25 minutes late for their appt, they would not been seen yet it is OK for GPs to expect patients to wait longer than they should have. I understand the health service is under pressure but a 25 minute delay on a 10 minute appt is very poor indeed and is compromising people’s health, time and their patience.
I've had two appointments here for physiotherapy so far and had a really good experience. The receptionists are really friendly and helpful and the physiotherapist, Paul Harrison, is one of the best NHS health professionals I've ever seen. He's really understanding and takes the time to listen and fully explain things, and he's the first person I've seen in 3 years who has made me feel that I can actually recover.
I have been lucky enough to visit here for an out of hours appointment twice. The receptionist is lovely, very helpful and professional. The doctor also very nice and took time to listen to me and explained everything clearly and thoroughly. It's so frustrating trying to get through on the telephone to my GP and so I am pleased I managed to get my appointments here.
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