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Reviews, get directions and contact details for Pets at Home

Pets at Home

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Pets at Home offers the ultimate pet shop experience. It really is a paradise for pets and pet owners. We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.



"Click & Collect - Our new super-fast shopping service.Step 1 - Order & pay online.Step 2 - Collect in as little as 1 hour.Step 3 - There isn't one. So you can get back to playing with your pet.At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.How does it work?If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour."
Address: 2, Rom Valley Way Retail Park, Rom Valley Way, Romford RM7 0AE, UK
Phone: 0345 601 5188
State: Greater London
City: Romford
Zip Code: RM7 0AE

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Very nice pet store, has almost everything, from pet grooming to vet and food, accessories. Loved the rabbits, hamster and fish! Staffs are super friendly and helpful too! They explain everything you need to know prior to purchasing any animal, and also would suggest the specific breed based on your experience and liking. Price is reasonable too!
Amazing staff...love it when you can tell that the people working with animals care a lot for them! They have a variety of fish, guinea pigs, hamsters, rabbits and more...they get new animals usually on Wednesdays and the staff are kind and take their time to explain everything about the animals including how to take care of them, feed them etc. Of course you get pet supplies and upstairs they have a veterinarian.
Took our GSD to be spayed and they were brilliant- again. Have used the in-house Vet for all our pets and have always been happy with the service.
We visited today buying as brand new puppy parents and got amazing customer service, advice and hand holding. Shout out to Terry who helped us get everything we needed, and shared lots of advice, knowledge and helped reign in our desire in buying 'all the toys'. : Also to the lady front of shop who helped with VIP app, vouchers and saved us £35! Great service, friendly knowledgeable staff. 100% reccomended.
Hi guys, This location is good for all your pet needs. Located Opposite the Queens Hospital in Romford. The saddest part of brief visit was that they had live animals for sale. Probably looked after and well fed. Check out a little bit slow but not their fault as maybe on the day short staffed. Moving on definitely worth a visit. Happy shopping.
Our local Beaver colony had a fantastic evening at Pets at Home Romford. Our host Terry was very informative and incredibly patient answering all of the children’s questions and there were a lot of questions. The children were able to hold a Guinea pig and Terry made them feel comfortable whilst doing so. We all had a brilliant evening. Thank you Terry.
My regular place to get food, accessories supplies for my rabbits. The staff is helpful and polite. They have a wide variety of things and place is nice and clean and well stocked .
Took doggy to be groomed, excellent as usual. Looked round shop whilst waiting and hard to resist buying anything, so much choice. Very busy in there and nice customers with well-behaved animals
Great for pet supplies but not always stocked and you’ll probably be better to order online to store. Friendly and helpful staff
Terry at Pets at Home Romford hosted a fantastic Animal Friend evening for our local Beaver Scout colony. He was such an informative guide and so patient with the children answering all of their questions and helping them be confident handling a Guinea pig and even stroking a rat! Thanks so much for a brilliant evening. Nic
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