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Pets at Home Harrogate

  1. Harrogate
  2. Harrogate Pet Store

Reviews, get directions and contact details for Pets at Home Harrogate

Pets at Home Harrogate
Address: 3, Oak Beck Way, Harrogate HG1 3HT, UK
Phone: 0345 605 1486
State: North Yorkshire
City: Harrogate
Zip Code: HG1 3HT

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM

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related searches: Pet shop Harrogate, Pets Corner, Pets Corner Harrogate, Dog groomers Harrogate, Vets for pets Harrogate, Pets at Home York, Pets at Home near me, The Groom Room Harrogate
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Reviews
Pets at Home care centre with ample accessibility and free car parking, Located next to a popular dog walking spot along the Oak Beck. Great to wander around the in-store Pet Village, do some shopping in-store, click and collect and/or visiting the local family owned Vets4Pets.
Went to Pets At Home Harrogate with my family to buy a hamster. The manager Angie was possibly the rudest person I have met in a while, showing a total lack of customer care and disregard to any of our questions. As the manager I would expect much better. She then refused to serve us.
1 because I can’t give 0. Went into store to buy a dwarf Syrian hamster. Angie the Manager condescendingly explained that dwarf and Syrian were separate. She was patronising with our queries. We tried to ignore it and be friendly but‍. Rest-nMe- I want to send it with my son to London by train as a gift.nAngie- no you can’t. It can’t travel. I won’t sell it to you.nMe: okay but can …nShe walked away. I called after her.nMe- can I ask you a question intent: buying one in London!nAngie the ’ manager’: no you cannot. I’m not speaking to you anymore.nRefused to acknowledge me after that.nI was completely taken aback. She was quite happy to give me her name. Customer Services Michael O took my complaint but also told me that the complaint procedure for the customer ends after making the complaint. In my opinion, Angie was okay to give me her name because she knew nothing was going to happen.nDon’t shop here. Angie is the worst customer contact I’ve experienced. Can’t even call it a service. Shame on Pets at Home.
Sometimes tricky to find a member of staff, but otherwise a convenient shop with a good selection of small pets and accessories.
One of my worst experiences!! The manager Angie is either horribly racist or suffering from severe disabilities. Overheard her talking to an Indian woman so rudely for no apparent reason and then refused to serve her. Really quite shocking and not something I would have expected to see in Harrogate or anywhere. Sad this is part of our town.
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