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FitDog dog walker & pet care service

  1. Harrogate
  2. Harrogate Pet Store

Reviews, get directions and contact details for FitDog dog walker & pet care service

FitDog dog walker & pet care service
"Fitdog is an enrichment and training center that offers various group classes, programs and services to give dogs the exercise and care they need to live a healthy and happy life. Services include dog-only group classes, dog training programs, daycare, overnight boarding, full service grooming, and taxi pick up and drop off."
Address: 3 Saltergate Dr, Harrogate HG3 2YE, UK
Phone: 01423 502996
State: North Yorkshire
City: Harrogate
Zip Code: HG3 2YE

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
I tested this place primarily as a daycare over a year ago, so I can only speak to that service. The staff here seem really nice and like they genuinely care about their jobs and the dogs. But since they had cameras at the time, I was able to watch my dog to see how the entire day went. First off, they had way too many dogs per employee. At one point I counted 30 to one person which is dangerous for the staff and the dogs. Second, that's just too many dogs together. When I counted 30, I went and picked her up early. I know that's not unheard of for daycares, but we're used to facilities with much lower numbers, below 15. And finally, I had hoped this place might offer a bit of enrichment since they're so "activity" focused as a company in general but my dog literally stood around all day. She was overwhelmed by the situation, and of course I know that my dog's personality as she gets older is just not fit for a daycare scenario, but I really hoped they'd like, DO something with the dogs. A lot of the dogs on the webcam seemed stressed too not all of them! some of them love this place. Based off the other pet owners that came through when I was there, I'd say it's a place for people who just need a place to stick their dog all day. Which is fine but not for us. I'd ask their play group sizes, if that's what you're interested in, to see if it's changed.
The customer service here is great. Super friendly staff. My dog loves going here. I know he'll be safe and properly tuckered out when I pick him up.
When I drop him off, my dog Elwood can't wait to get inside. They treat him as if he were their own family. He loves the excursions - both hiking and the beach - the lessons - agility and swimming - but most importantly, they take dope pix.
We trust them with our most precious baby boy, Nash!!!
My dog comes here pretty frequently for day care. Cameras are available all day online so you can check on them. Nice staff. 4 stars only because they could do a bit better on cleaning and sanitizing. My dog comes home covered in pee and dirty almost every visit. The place stinks of pee more than some other dog places we go. Other than that, excellent trainers and staff who do care. Def recommend.
The inside is dirty! Never cleaned throughly, my biggest concern is my dog getting sick. They will definitely talk bad about you if you’re not on the same financial status as other customers, they treat their employees like garbage etc. Better take your money elsewhere
The classes here were great. I loved the report cards and my dog had a great time. It's been a little while since we've been there. My only concern is a pretty big one and that's the safety of transportation. Ideally I wish they had kennels in the vans to keep the pups safe but at the very least think they should be tethering the dogs into the van ESPECIALLY the dogs that they are taking to an obedience class. If you're transporting dogs to an obedience class I feel you shouldn't be assuming that when you open the van door they'll all just patiently wait there. I understand it hasn't been an issue many times but it just feels like an unnecessary risk . Even for the very well behaved dogs having them loose in the van just feels like a safety issue.
My senior pup seemed bored and could use a little training, so we signed him up for classes and the difference in his demeanor was instant! He seems happier to go on hikes 1-2 times per week and to play with his puppy pals! Highly recommend for all your pets socializing and training needs : pUpdate! We now have a puppy and have been ecstatic with the training he has been getting at FitDog. The best part about this place is how much the folks there love your dog and want to see them live their healthiest and happiest lives. Thanks FitDog crew for always loving on Sunshine and Flower!
The first time we took our puppy there, he became extremely ill and had to go on antibiotics for two weeks. The second try there he came back with big scratch on his face, and developed Kennel cough. I would never go back. Furthermore on each stay they never updated what meals he ate or what walking they completed for the day. So not sure if he ate or got his exercise.
I took my dogs there for an assessment hike, when I went to pick them up, no one came out to let me know how they did on the hike and told me I had to review the results online which to me is extremely unpersonable. And my dogs were still extremely hyper as if they had no walk at all. It was just not a good experience. My dogs will not be going back there. There was also a lady ahead of me to get her dog who was extremely unhappy as well.
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