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Reviews, get directions and contact details for Pendle View Medical Centre

Pendle View Medical Centre

About

Expanding practice located in Brierfield, looking after residents of Brierfield, Fence, Higham, Nelson and Burnley.

Story

Appointments and prescriptions cannot be booked or ordered by using this page.
This page will only be active during normal opening hours.

Address: 47 Arthur St, Brierfield, Nelson BB9 5RZ, UK
Phone: 01282 614599
ten.shn@ertneclacidemweiveldnep
State: Lancashire
City: Nelson
Zip Code: BB9 5RZ

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I always used to say how this was the best surgery however having moved to a different town I realise how bad things are here. I have contacted the surgery many times for my parents and I'm shocked how long they have to wait for an appointment. The online consultation is a joke, they can't read or write English. I complete the consultation myself and they are usually sent a text for a telephone appointment weeks later. My mum went to the surgery for an appointment which she has written by the reception staff and she was sent home and given an appointment in 3 weeks time. It's really sad and I really do hope things will change for the better.
The best surgery ever. The service very nice and helpful and they pick the phone very fast. I even don’t have to call them because I use everything online. KEEP IT LIKE THAT
Previous years had problems but new staff manager has got a grip if things and is now a much more pleasant service. Nurses are excellent and taking positive action where needed.
Despite all the problems faced by GPs and the NHS, this surgery has been doing a fantastic Job and has remained open throughout. Yes it is difficult to see a named GP and yes there has been some reductions in face to face appointments but the team will always do their very best for you. Using the Econsult web tool works really well.
It’s amazing to hear of a practice where the patients are scared of the receptionist staff. I’ve only have feedback from BAME patients but it appears that the patients feel marginalised and feel there is a lack of compassion and empathy from the reception staff. There is a fear that if you upset the reception staff you will struggle to get an appointment with a doctor of your choice and typically get an appointment with the least experienced doctors or simply get fobbed off for weeks. It’s a shame as I don’t recognise those values from the days of Dr Hutchinson, Dr Ions and Dr Webborn.
Doctors and nurses are very good, although are struggling to work in an N.H.S. that is falling apart. However don't expect to get any help or co-operation from the reception staff, I don't know what they get paid but whatever it is it's too much, they are a total waste of space.
All staff are polite, friendly and helpful good surgery and always Professional
I ame sory to say I ame with pendle vew medical centre since 1965 since dr drinkwater Peter now 10 months waiting all day cal from doctors rang surgery no chang
The doctors and staff are excellent, and very caring. I feel very lucky to be their patient, particularly as there are other surgeries locally who are far from this standard.
Been with pendle view medical centre for 40 hrs .Lovely Staff always pleasant and professional. The Doctors are all excellent ,and spend time listening to you and making you feel at ease ..
Comment on this business

Directions to Pendle View Medical Centre with public transportation


Chapel Street 110 meters
69
Every Street 150 meters
112
872
919
M3
M4
M5
V2
V3
V43
Town Hall 210 meters
112
69
872
919
M3
M4
M5
V2
V3
V43
X43
Marsden Height Comm Coll 210 meters
69
Town Hall 250 meters
112
69
872
919
M3
M4
M5
V2
V3
V43

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