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Passport Office Glasgow

  1. Glasgow
  2. Glasgow Government & Public Services

Reviews, get directions and contact details for Passport Office Glasgow

Passport Office Glasgow
Address: Glasgow IPS Customer Service Centre 3 Northgate 96 Milton Street, Glasgow G4 0BT, KY, GB
Phone: 0300 222 0000
State: KY
City: Glasgow
Zip Code: G4 0BT

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Reviews
Cannot fault the service from the passport office. We got a phone call at 7am to say we can pick up a passport in Glasgow in the afternoon, which we had done by 4.30pm. although there were queues out the door, the staff were all friendly and very helpful, considering nearly every single person comes and asks the same 2 questions all day long. We arrived at 4pm and were out and on route home by 4.45pm. very good service and a pleasant surprise.
I can't say enough good things about the Glasgow office. They were all so kind and always honest with me throughout the entire process. Mark handled my daughter's application with less than a week left before our Disney trip. I had already told her that only half the family would be going as the tickets couldn't be amended and she understood. But because she was the youngest and most excited I was heartbroken. This wasn't something we could afford to do again and it was a present for her working hard at school and the first time we planned anything together since the start of the pandemic. Mark kept me updated throughout the entire process and I cannot thank him enough. Our flight was on Tuesday morning and my train got to Glasgow 12 minutes to 5 on Monday afternoon. I arrived at the office 2 minutes before closing and they had her passport ready for me. Thank you all soo much and thank you, Mark. My 6 year old got to Disney that Wednesday and her favourite princess gave her a wave and a kiss. She is the happiest girl in the world and we just created some very special lifelong memories as a family. Thank you .
Had my passport stolen 2 days before I was due to fly. Drove there 1st thing without an appointment and was lucky enough to meet Alec behind the desk. He sorted me out with an express passport 4 hour wait and comforted me in an extremely stressful situation. Eternally grateful!! And the people doing the G4S at the door were so friendly and helpful too!! Well done all, good to know there are still some good eggs out there
Fantastic example of how a Government office should be run. Having arrived incredibly stressed and worried I would miss an important trip after losing my passport, everyone was calm, polite, friendly and understanding. From the lovely man on the door doing security checks, to the friendly, efficient lady who processed my application and reassured me. Thank you all.
20th Feb 2023 - A Big Thank you to Andrea at kiosk 3. Despite the passport office being very busy and my overhearing some difficult people before me Andrea was super friendly, professional and good humoured. She was able to see me at my exact appointment time and was really quick in processing my two renewals. Great service , thanks!
I cannot speak too highly of the service at the Glasgow Passport Office. The officer in charge of my new passport application was extremely polite and helpful. Indeed all the staff smiled and made the experience an extremely pleasant one.
Thank you Glasgow passport office for your efficiency. My dog chewed up my passport on Tuesday. I flew to a Glasgow on Wednesday to apply for a new one and got it back this morning Saturday meaning I can still go away next Tuesday. Amazingly quick turnaround. So appreciative.
The service I received was professional, helpful, comforting and above all compassionate. I wish you could use the Glasgow office as the training ground for all HM Passport offices.
Thought I would need to wait 6-10 weeks and miss my holiday, but the whole first adult passport process after having and losing a child passport previously took around 2 weeks. So relieved.
Cannot fault the service I have received. I received my passport in less than a week & was kept updated via email. First class service …. Thank you
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Passport Office Glasgow map
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Directions to Passport Office Glasgow with public transportation

Caledonian University 280 meters
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Killermont Street 300 meters
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Buchanan Bus Station 310 meters
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Buchanan Bus Station 310 meters
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Buchanan Bus Station 330 meters
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