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Reviews, get directions and contact details for Paisley Gilmour Street

Paisley Gilmour Street
Address: Paisley PA1 1BS, UK
State: Renfrewshire
City: Paisley
Zip Code: PA1 1BS

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Reviews
Many trains serve to/from Glasgow here. Other destinations include Largs, Gourock and maybe Ayr. Love the 380s that serve these routes.nnThere are ticket machines and a counter with staff for any help. Connects directly to the city center and good connection with buses nearby.nnNo ticket barriers here albeit ticket inspections by staff can be common.
Warm Welcome on Platform 3nnTucked confidently on Platform 3, this coffee shop is a hidden gem for morning commuters. With a great selection of reasonably priced options—like a tasty bacon roll for just £3 as of September 2025—it delivers both value and flavour. The coffee hits the spot, and the gentleman behind the counter greets you with a smile that sets the tone for the day. A perfect pit stop for breakfast on the go.
I was rushing to get the 8.10am train from gilmour street to troon so that I could get the ferry to the isle of arran at 9.15am and as I went to the elevator doors a staff member, Pat Patrick, said I couldn’t go up without a ticket and I told him I was literally buying it on my way up because it was 8.08am and I was going to miss my train, so he stood in between the elevator doors until I activated the ticket and therefore missing my train. I have had a horrendous week, my electricity stopped working, my freezer and fridge defrosted so I had to bin all my food, work has been awful and to top it all off a family member died last week, so when I missed the train because of Patrick I cried for an hour straight because I was going to go see my partner, because after the week I’ve had, I really, really needed it. Scotrail website states that “If you board a service without buying a ticket, where you had the opportunity to do so, you will be sold an undiscounted full price ticket to a station served by the train you are on.” which I knew beforehand and was going to do on the train, because I was rushing. I would have made the train if your staff member didn’t literally physically stop me from getting on the elevator before buying a ticket. I said to him that I was going to miss the train and that I can buy a ticket on the train but he wouldn’t listen. I’m extremely distraught and won’t ever be using this station again due to the incompetence of the staff members. Jaqueline also stood by and didn’t help whatsoever, and Patrick has sent my mental state back something shocking. I hope both employees receive a proper punishment or I will be in contact again. Absolutely appalling customer service skills.
A lovely station in Paisley's town centre! It's like a mini Glasgow Central. There's a lovely glass roof and the facade is nice, almost like a castle. It's even got it's own Heilanman's umbrella a bit of the station going over the road
Somewhat confusing for people coming from the Ayrshire line ,to find what platform to use for Renfrewshire line going to Gourock and Wymess Bay for ferries etc
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