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Reviews, get directions and contact details for Original Levi's Store

Original Levi's Store
"Levi's epitomizes classic style and effortless cool through their large selection of iconic men's jeans, women's jeans, tops, trucker jackets, and accessories. Visit your Liverpool Levi's location at for a large selection of iconic men's and women's jeans"
Address: Unit 16 The Met Quarter , Liverpool L1 6DA, XMS, GB
State: XMS
City: Liverpool
Zip Code: L1 6DA

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-20:00
Friday: 09:00-17:00
Saturday: 09:00-17:00


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Reviews
A really pleasant surprise to find such genuinely nice, super helpful staff.
Very helpful staff. I really don’t like shopping so was grateful for the staff finding what I was after quickly so I could get off and do something worthwhile. Thanks again for your help
Nicely set out staff helpful and knowledgeable
Came the other day looking to get a pair of new low rise jeans and browse as I was looking through the jeans area reading the signs a lady with blonde curly hair asked me if I was looking for anything however my headphones were playing music and I can’t hear very well and she asked again however upon the second time asking she gave me a rude look and looked over at her colleague I felt very embarrassed
Nice place , big shopping mall
I had a really good experience, never buy jeans in store because I feel embarrassed and I've gained loads of weight, I've gone from a size 8 to a size 10 and the woman there was so genuine and lovely, told her I didn't need her help but gave me advice and found me new jeans when the ones I picked out didn't fit right. Just made me feel so much more comfortable.
I went to Levi’s yesterday to try and find some jeans to buy online I had an issue with a previous pair and customer services sent me an online voucher code for a new pair. I picked out about 6 pairs and went to try them on, and was being helped by Joe. Jean shopping has always been a nightmare for me, because it’s difficult to find a pair that are both comfortable and are flattering on me. Joe could not have been more helpful; after not liking any of the original pairs I picked out, I told him what sort of style/colour I was looking for and he went and got a load of other pairs of jeans. He never once made me feel like I was being a pain or a nuisance, he was really kind and patient. When it came to actually ordering the jeans, the discount code I was given by customer services was exclusively for online use, so Joe went to get one of the store iPads and helped me trying to order them. There was some sort of system glitch as it wasn’t going through, so he stayed with us trying to order it for about 15 minutes, then went to get another employee Jake to help. He was with us for a further 30 minutes trying to help, and was again, just so lovely, patient and understanding. He tried countless times, and stayed with us until I managed to do it with his help on my phone. Both Joe and Jake went above and beyond to help me, and it has to be one of the best customer service experiences I’ve ever had in my life. They deserve a bonus!!
Absolutely shocking experience in this shop today . I was stood wondering which jeans to buy and one of your very rude staff come over stood in front of me blocking my view and started a conversation with another customer . If I could give 0 stars I would .
Excellent service, really helpful staff and Claire was so accommodating meeting all my expectations on the day. What a great team they have, the guy at the changing rooms was really welcoming and cleaned everything down for me to try a pair of Jeans on. A great experience, I would highly recommend this branch.
I have came to City with two friends and yet the highlight of my trip was today. Lovely products and all with fantastic customer service from Amy. Helped us out so much and then was lovely and super personable to talk to. Thank you Amy!
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