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Reviews, get directions and contact details for Optical Express Ltd

"Optical Express has been providing eye care in the UK for nearly 30 years and has grown to over 120 locations. We provide a full range of eye care solutions: from life-changing laser eye surgery to designer glasses, contact lenses and sunglasses. As the number 1 provider of laser eye surgery & private cataract treatment in the UK and Ireland, our focus is to provide our patients with their very best visual outcome. As a world leader in eye care, it is little wonder we now treat six out of every ten laser eye surgery patients in the UK. From your regular eye tests to your free consultation for eye surgery, through to your individual treatment with a leading surgeon and follow up aftercare appointments, we're with you every step of the way."
Address: 105 Market St, Hoylake, Wirral CH47 5AA, UK
Phone: 0151 632 3002
State: Merseyside
City: Wirral
Zip Code: CH47 5AA


related searches: Optical Express London, Optical Express reviews, Optical Express UK, Optical Express surgeons, Optical Express glasses, Optical Express eye test, Optical Express near me, Optical Express laser eye surgery
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Reviews
Just had my consultation for replacement lens surgery and was seen by phoebe who was amazing. She made me feel relaxed and was very thorough. I was also seen by Colin who was again very thorough and explained everything in detail. I was very impressed with the service
I recently attended the branch in Liverpool One for a consultation about lens replacement. Unfortunately I'm not suitable for this procedure but I must say the staff were wonderful,very friendly and professional. I would happily recommend them to anyone.
Terrible, costly and unprofessional.Having been advised that I needed cataract lens replacement surgery, and looking online, I was amazingly contacted by Optical Express after clicking on their website. After a short telephone conversation I was quoted £7990 for the surgery. I was then offered a consultation in Liverpool and a surgery date of Easter Monday for the surgery. Obviously, living on the Isle of Man, air travel and hotels have to be sourced. Having attended the Liverpool consultation, which went well, I returned to the IoM, booked the Easter break of work and awaited the telephone consultation with the ophthalmic consultant Mr Desai. This consultation was meant to be on the 4th April but never occurred, I then received a phone call stating that my surgery was cancelled. However I was asked if I would like to meet the consultant anyway. Do these idiots not realise that the IoM is in the Irish Sea, if I want to speak to a consultant I can do it here. What I naively expected was the surgery to be carried out as Optical Express had arranged,not to be cancelled 3 days before scheduled. This whole sorry saga has cost me £1000 plus. What an incredibly amateur organisation.
I went to the Optical Express in Liverpool One and I was helped by Phoebe. She was absolutely lovely the entire time. I felt very at ease and everything was thoroughly explained to me. I don’t usually leave reviews for anywhere but I felt the need for this! Great customer service all round!
Absolutely amazing. Laser eye surgery is life changing and the best thing I’ve ever done. Optical express were fantastic throughout.
Phoebe was just incredible! Made me feel so at ease at the consultation couldn’t fault her customer service she went above and beyond.
The lady in the Liverpool One store Not sure of her name but she knows who she is went out of her way to try get me the best deal on a new pair of frames. She couldn't be any more helpful and made the whole experience a breeze.
My husband doug had treatment here and the gent Kevin helped/advised every step of the way. He was so wonderful and amazing,even gave is additional eye drops for when we go away. Nothing was too much for him. Kevin is an absolute delight and the advice he gave meant alot.
Absolutely life changing! Staff so friendly, knowledgeable and comforting! Everything was fully explained feom start to finish and the surgery team were amazing as its quite an overwhelming experience
Fabulous service as usual. Great range of NHS glasses. Very impressed with them. Would highly recommend.
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