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Reviews, get directions and contact details for Omega

"An authorised OMEGA boutique, brought to you by David M Robinson. Stocking a wide range of OMEGA watches and jewellery"
Address: 103 Allerton Rd , Liverpool L18 2DD, XMS, GB
Phone: 0151 724 4654
State: XMS
City: Liverpool
Zip Code: L18 2DD


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Reviews
Went into the Boutique a couple of weeks ago to try on various watches, looking for a special treat! Lewis was amazingly helpful and very patient! Decided on a Constellation Globemaster Annual Calendar which are relatively hard to come by. 2weeks later got the call visit the store as the watch had arrived. Perfect fit and form straight out of the box. My wife also spotted something shiny she liked so we came away with a brace of watches! Lewis and the Team were fantastic, consummate professionals, very informative. If you’re in the market for an Omega in the North West, look no further!
I visited the boutique yesterday with my wife and my son, i was looking to purchase a watch for my 40th birthday. Bryan took me through a number watches in the Seamaster collection. Coffee and champagne later, i’m now a proud owner of an Omega. Exceptional service from Bryan!
My husband and I called into the boutique yesterday and was pleasantly greeted my a lovely guy named Lewis. We asked about a service on a very old omega that has sentimental value being passed down through generations. We sat down and was offered a selection of drinks from the bar. I had a lovely glass of Bollinger Champagne, Jim had a coffee. They were presented to us by a very pleasant guy named Brian. I felt like a VIP. The whole experience was very relaxed. In comfortable surroundings the boutique is beautiful. Lewis was very knowledgeable in explaining the different mechanisms. He is a dedicated watch lover. Wearing an Omega himself. Lewis put on his white glove and took a couple of beautiful pieces out of the cabinet. We didn't purchase a watch on this occasion. We were happy to leave the watch with a reputable business and in the safe hands of Lewis. Such a personal service from start to finish. Highly recommended 5*
I experienced an excellent level of customer service throughout my recent visit and was offered refreshments whilst I looked at a few beautiful pieces. All staff were very friendly but I'd particularly mention Lewis who spoke very knowledgeably and passionately about each watch and came across as a real ambassador for the Omega brand. Since my visit Lewis has also kept in touch periodically which I feel is a really nice touch. If you are at all interested in the Omega brand then please pop in. You will not be disappointed. Highly recommended.
Like to say a big thankyou to this Omega showroom, this was my 4th Omega purchase over the years, but was made to feel like it was my 1st. Ashleigh was excellent in helping me make my purchase. And everyone within the showroom was polite,proffesional,and friendly. I would highly recomend to you, if you are thinking of buying an Omega,visit this showroom. And you will not be disappointed with the service that you will recieve. Hopefully be back for the 5th in a few more years.
Can’t thank Ashleigh enough for helping me out getting this beautiful piece for my dad. Ashleigh is very professional and made my experience at Omega very pleasant. Me and my dad are very grateful for her and Omega Liverpool.
I have now visited the new Omega Boutique in Liverpool a few times. I have visited many watch boutiques over many years, in many different locations, but this one ranks among the very best. The boutique is beautifully designed and maintained. The timepieces are beautifully arranged and the lighting just right. When I visited the boutique this morning, a beautiful and high quality Christmas tree had been installed. Everything is so tasteful and of a high quality. But no matter how beautiful a boutique is, everything ultimately depends on the Ambassadors. I can say that the Ambassadors in this Omega Boutique are simply outstanding. I have felt a genuine welcome, warm and sincere, each time I have visited. I have felt that they are genuinely happy to see me. It usually takes me a few visits before I decide on a new timepiece, but I have never felt any pressure, just a genuine happiness that I have called in. There is always a lovely coffee waiting and plenty of time to look at any timepieces I choose. I have been dealing with Lewis who is totally professional, knowledgeable and cannot do enough to help. In short, this is a top class boutique with wonderful, professional Ambassadors who are the best. I shall certainly be purchasing my next timepiece from there because of my experience. DMR and Omega should be proud of this beautiful boutique and their outstanding Ambassadors. Five Stars! Well done!
My wife and I had a fantastic experience at the Omega Boutique a few months ago. The staff were very friendly and helpful. Bryan, who attended to us, was very patient and provided us with all the information to make the purchase. The post-sale communication was also excellent in providing an extra strap for the watch purchased. Great place to buy a luxury watch.
I came to Liverpool recently to visit friends and do some Xmas shopping. Whilst I was there I decided to go to the Omega Boutique in Liverpool as my husband has a big birthday next year and I wanted to look at some watch ideas. I was greeted with a large smile by a gentleman named Adam Speechly- who offered me a glass of champagne and my daughter a soft drink. He was so personable and full of life that I lost track of time looking at all the beautiful watches on offer. As a result I was late meeting our friends and had to rush off abruptly sorry Adam! but will definitely be back to see him next year. Well done Omega. What a lovely boutique. Superb customer experience and exemplary staff.
I recently attended the Liverpool Boutique for some advice in relation to a service and was dealt with by Adam. The level of customer service was fantastic and Adam’s knowledge of the brand and the models was seriously impressive. The watch being serviced is of huge sentimental value so I am reassured by his attention to detail and professionalism. I would not hesitate to go to Adam when I buy my next watch.
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