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Old Oak

  1. London
  2. London Pubs

Reviews, get directions and contact details for Old Oak

Address: 1A Mansfield Road Kentish Town , London NW3 2JD, XGL, GB
Phone: 020 7485 6832
State: XGL
City: London
Zip Code: NW3 2JD

opening times

Monday: 12:00-23:00
Tuesday: 12:00-23:00
Wednesday: 12:00-23:00
Thursday: 12:00-23:00
Friday: 12:00-00:00
Saturday: 12:00-00:00

Update Info

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Reviews
I have lived here now for 6 months. And now about to upgrade my room and extend for another 6 months. It’s been great. Most of the staff are very friendly. The facilities are alright, some stuff could be looked after better like the games room, the cinema and the gym but that’s mostly down to the residents living here. The laundry room washing machines and dryers need updating as half of them don’t work or are always out of order. There has been issues with hot water every now and then but the collective have been promptly onto the issue every-time or almost issues that are raised in the building are addressed very quickly. They have just updated areas of the collective which is nice like adding in a post room with a code to get in and the post in your correct place for easy collection. There is also something like an event/ activity they put on most days where u can get free food or drink as well as meet others residents and learn about different culture days etc. Update: just renewed and upgraded my room. Got a good price for this as well as the move was smooth to switch from one room to another room. Within the last couple of months there has been some new reception staff and they are great. They are very happy to help, always smiling and everything seems to move a lot smoother. Especially one called Kiri, lovely guy always saying hi if he sees me and asking how my day has been, even remembers the personal stuff and questions like asking how my ankle has been which I torn not long ago, which is a surprise he remembers with the amount of people they see a day. He is always very helpful when I see him as has sorted any issue I have had very quickly like the wrong code on the parcel room and sorting out my mail boxes as well as remembering about questions or queries I may have. I’m very glad he is on the team. And I always make sure to say hi or if I have any problems that I go to him!
I really have to warn everyone from moving to The Collective Old Oak. I have been living here for 3 years and they have only increased the rent every single year. They don't care you choose to renew and have been a member for long. They will raise the price every single time you want to renew. It is very uncomfortable to live in a place like that. On top of that, I have moved out 2 months and a half ago and they STILL have not returned my deposit back. I have sent 20 emails already. They still have not done it. I am not even sure if they will at all. This is just unacceptable. The reception staff is so not useful either. I do not think this place is worth the stay. They brought too many issues.
Very good overall, I have a nice room however the sizes can be a little bigger. There are many positives about living here, including a social area, lots of workrooms to study in, nice people. I would recommend for someone who wants to get away from the busy city life and grind for a bit. Would defo not recommend living here for life but it offers a great environment to get your life together for sure. Highly recommend and Great thanks to Abdo Dada for being able to help me with the smooth transition process. He made it easy to give me knowledge of the rooms and select a room here.
Moved in almost a month ago and was uncertain until we saw the apartment. Although it's small, there's plenty of space in the communal areas for work and relaxation. Abdo Dada was helpful in securing our accommodation. : Everything is taken care of, including additional costs, council tax, and wifi. There are plenty of opportunities to meet new people and participate in events. The sauna is my favorite spot. The in-building supermarket is a convenient emergency resource. The location has good public transport access. : Common areas can be dirty or cold. The heating doesn't work, and there are frequent issues with the laundromats and hot water.
Too many issues that will cause you stress. Communication here is almost impossible. I regret my choice in renewing however they have very nice reception staff. Kiri is always smiling and making me feel welcome.
Only come here if you want to waste money. Rent is far above average for a tiny, poorly designed room in a building full of faults. They also ignored all emails pertaining to my deposit which I eventually got back well past when I should have and I'm not the only one; check other reviews. The only positive is the day time reception staff and some of the residents. Avoid. You can get better for cheaper elsewhere Changing to two stars because they returned my deposit
Since Google won't let me ADD ANOTHER REVIEW, I HAVE TO EDIT THIS ONE. I would say the BEST part about The Collective is the people. The people and friendships I made were invaluable. Some of the staff, absolutely amazing. Key staff, leadership, pretty much non-existent. Needless to say, I moved out. This place just has too many issues. For starters, you never know if you will have hot water, the machines in the laundry room is a coin toss, kitchens need an upgrade, heating inconsistent, communal areas need deep cleaning. That last comment is not a dig on the cleaning staff because there is but so much they can do because they are surface cleaning. The place needs some furniture replacements and professional cleaning, laundry room needs an overhaul because the furniture looks like it was brought in off the street. Building rules like no-smoking are not enforced, some residents leave communal kitchens disgraceful for cleaning staff to clean behind them like children and there is no recourse. I felt sorry for the cleaning staff there. OMG I don't want to go on but it gets worse. Their accounting system is non-existent. You have to maintain your own bookkeeping because they will keep you in the RED, with no accurate records of your payments. This I would say was the most stressful part of my entire stay. I did not expect to always have to prove and verify my payments. After-all, everything is done electronically so why can't they get it right? There is no excuse for this. I will always say the people were the best part of my experience but some residents also go too far claiming communal space as an extension to their room rental and are quite rude to others; that was unpleasant to witness. But more important to note are the Community events which are probably a reflection of the Events Coordinator who is just about the most unfriendly you'll ever meet, very unapproachable. There are better options in London so I recommend, keep looking and try other places. That's what I did. I am a new resident/member of The Collective but I have to say I have met some wonderful people here. Friendly is an understatement. I feel welcomed into this community and am so happy I made the decision to try this lifestyle out for myself. Also, Hanife, the manager of housekeeping is so attentive. She let's you know that she is here to ensure we are satisfied with their services. I almost hate to mention just one person at the front desk because I don't want to overlook the 3 or 4 who literally carry the weight of our first impressions, our complaints, interactions and everything in between. Suffice it to say, there are a few that you just know you can depend on.
I completely recommend this amazing place, it provides a wonderful space to live. Especially the kindness neighbors and officers. I do want to mention my friend here, Mr. Abdo, the agent of this place, he helped me a lot. If you wanna live in this place, please contact him.
Stay away, as far as you can, from this totally rubbish building. - You are surrounded by two waste management sites that have the license to operate 24/7 as this area is an industrial one not residential! Abysmal level of noise and pollution.. - Four lines of trains, one of them for freight trains which makes horrendous noises day and night. - Numerous HS2 sites and non-stop lorries passing the road which sometimes causes vibration in addition to terrible air pollution. - Extremely rude staff - Dirty rooms and disgusting communal kitchens - Almost always faulty heating, WiFi or hot water And finally forget your deposit as they won't return it to you.
Easy application with Abdo Dada and check-in process with Patrycja. The reception team is always available if there are issues. The cleaners are actual sweethearts. The neighbours in the building are lovely. Commuting to essential locations are good. Various activities to do each week. Good place to stay short term and long term for working professionals and mature students. Room benefits: Water pressure are good, no hot water issues, wifi stable throughout the day and night, room lighting is good, window ventilation is good. Facilities: Quiet workspaces, open workspaces gym, spa and sauna.
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