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Oak Furniture Land

  1. Worcester
  2. Worcester Furniture Store

Reviews, get directions and contact details for Oak Furniture Land

Oak Furniture Land
"Stop by our Worcester furniture shop to browse high-quality, real oak and hardwood pieces that will enhance the warm and stylish atmosphere in your home. From wardrobes and dressing tables that will help keep your bedroom organised, to dining tables and chairs that will impress your guests, we have everything you need to add the perfect finish to each room in your home. Located in the same city where the world's first newspaper was created, get inspired to cosy up in one of our irresistibly comfy armchairs, add a beautiful hardwood bookshelf to your layout, and soak in the culture at our Worcester furniture store. Find us in Blackpole Retail Park!"
Address: 6 Blackpole Retail Park, Blackpole Road, Worcester WR3 8PQ, UK
Phone: 01905 679010
State: Worcestershire
City: Worcester
Zip Code: WR3 8PQ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 5:00 PM

Update Info
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Reviews
Not usually a fan of Oak Furniture land as in the past the sales colleagues have badgered me and followed me around the store. This time was better and after initial engagement I was left to browse. All that said there are some nice products on offer.
The worst customer service experience I have ever had. Ordered a sofa back in July 22 with a delivery date some time in September 22. A week before delivery I had a text to say the delivery had been cancelled and that I needed to reschedule, so I did, for the earliest time available, which was November. November came and a week before delivery the same text message came through to say the delivery had again been cancelled. So I rescheduled delivery for December 4 days before christmas and the sofa turned up, but the left module was a completely different colour to the rest of the sofa. After a lengthy chat on the phone they agreed to come and swap the incorrect module for the correct one. The date was agreed and I have booked the day off work, and today the van turns up at my house... without my package. You genuinely couldn't make up a worse comedy of errors. Now I have been told that the earliest they can deliver the correct module is 14th February, almost 8 months after I placed the order. They are totally incapable of fulfilling orders and I am considering cancelling altogether and getting my money back .
The worst customer experience I've ever had. Bought a computer desk November 2020 and took delivery of it in May 2021. All was fine. May 2022 the desk has developed a huge split straight down the middle of it which has caused a ridge and is very sharp. Tried ringing multiple times and have spent hours on hold over the past couple of weeks. Eventually got through to someone who said that as my 12months warranty expired three days ago there is nothing they would do. I informed her that I'd been trying for weeks to get through but nobody ever picks up! Now I'm left with a desk which is fairly useless and the split is only going to get bigger.
My wife and my self we had to go there to find out missing leg for our settees because we found out it was missing. We spoke to a very friendly man which gave us a phone number for there company so fit . BUT we found out it was fitted when made because the metal nut was not fitted in hole so the leg could not be put on when made ,we found out when turning over to fit a new spring to the base SO if you buy new check it before have fitted in your room . Next time we will check it.
Very pleased with the customer care in the Worcester store. The assistant was helpful without being pushy and he stood back to let us discuss and decide which suite we wanted. The delivery time is a little long at 3 months but to get the sofa and chair we wanted, we were willing to wait. We took advantage of the discounts over the bank holiday and were given 2 furniture care packs when we opted for the 5 year protection cover. Very reasonable at £95. So overall very happy so far although cannot comment on delivery yet!
After being messed around by a company online we decided to check out other options oak furniture land in Worcester was our first stop. A little more expensive but after talking to the bloke there who assured us their company wouldn’t never have a delay with there orders we decided to go for it 5 weeks later and time for delivery we was given a time slot but the next day we was called to say sorry we can not deliver your sofa now until next year!!! I would recommend you not listen to their adverts that state delivery before Christmas because you will be disappointed but also stuck with your old sofa for Christmas
Great service - Chris, the sales guy we dealt with, was really good - helpful and informative without being pushy and in your face. Before agreeing to buy we had questions about delivery because previously there had been issues getting a 3 seater into the room we had to take a window out. He demonstrated how the unit could be easily taken apart and explained it would be delivered as two sections. There are material swatches to select colour you want but he also showed us online pictures of the units in the different colours which helped. Never tried to rush us into making a decision - even got us coffees while we thought about it. The delivery team were excellent. Although they are not supposed to unpack items they quickly did so because it would not go through the door packaged. They also took the time to show us how the two sections could be attached and removed. Very pleasant guys. REALLY pleased with the Dover suite we selected - good quality and everyone comments on how comfortable and supportive it is.
Large store with lots of merchandise. Well laid out. Good quality. Friendly staff. Let down by after sales Customer Services. Impossible to get through to speak to anyone. Some items delayed due to being shipped in from South East Asia.
Although the time frame didn't work with what I needed I've only got 7 days to make the surprise room....very unrealistic!.....if I'd have had the time I would have 100% purchased; amazing prices and such a helpful and friendly team at Blackpole, Worcester. I will definitely return and purchase.....I was honestly shocked at the cost low and quality high.....my husband is a carpenter/craftsman and he would not be disappointed to have any of this furniture in our home. Yes, I hear you say, 'husband could make the bed,' but, he's tired, miserable after work and can get it cheaper here then buying the wood, fabricating the panels then assembling, in the long run, this is the the best option. And the stuff is very pretty!!! High Five to Blackpole Oak FurnitureLand.
I visited the store after seeing the TVs ads with massive savings for January , as soon as my partner and I walked in we were hit by the 'sales' man, quite unnerving and pushy, no product discussion or detailing however a large emphasis on me purchasing via credit. While looking through the store I was approached several times even though I am happy to be left alone and discuss the details as is my girlfriend. I bought the items I wanted as actually I like the product, then I'm hard sold a delivery date at a premium? I oversee 2 business selling £4 million pound a year and I would never be so impersonal to my clients. After the sales experience I'm hoping the product is good. Will update again.
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Oak Furniture Land map

Directions to Oak Furniture Land with public transportation

Blackpole Retail Park 130 meters
36
39
Blackpole Inn 140 meters
35
S3
Blackpole Inn 150 meters
S3
Elgar Retail Park 240 meters
39
Sainsburys 350 meters
36
S3

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