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Reviews, get directions and contact details for O2 Shop Londonderry - Spencer Road

O2 Shop Londonderry - Spencer Road
"Pop in to O2 Shop Londonderry - Spencer Road and check out our award-winning O2 Refresh contracts, giving you more flexibility and more ways to make your plan perfect for you. Don’t worry if you want to go contract free, you’ll still get plenty of perks. Perks like earning cash back when you top up with O2 Rewards. And the brightest bits of O2, like tickets to see some of the biggest acts in town, 48 hours before general release with Priority. We’re here whenever you need us. Whether you want advice on the latest gadgets or help setting up your new device. Plus, grab great deals and special offers on the latest devices like iPhone 13 and much more."
Address: fountain house, Spencer Rd, Londonderry BT47 6AA, UK
Phone: 028 7134 3309
State: Derry
City: Londonderry
Zip Code: BT47 6AA

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
Thanks so much Dean for all your help today. You were absolutely brilliant
Excellent staff. Very helpful.
Staff here are really friendly, helpful and courteous. The whole experience was much much better than talking to a faceless person on the phone or going online. I got the phone I love Note9, and I was able to handle it to be sure it was right for me. This is THE way to shop!
Staff member Morgan seemed uninterested from the outset with my smashed contract phone. Offered me no options, apart from buy a new phone or get it fixed yourself. If he had maybe made an effort to show me some possible phones I could buy to replace my broken phone I may have considered it. I've always experienced great customer service in this store...not today.
I took my Nokia 6210 into this store because the thing hasn't worked since 2002. I asked them to fix it because I thought it was still under warranty. They said it was not! I asked to see the manager and demanded my money back! They said the phone was old and well out of warranty and there probably were no other parts on planet to fix it. I said this was not good enough and that they must have someone on staff who would have an other similar one lying in a drawer at home? Or the might use cellotape or glue? But I was disappointed at their attitude! My phone is still broken and I can't phone my Aunt from next door and with the C-virus, getting out to look at new phones is very dangerous. 02 should be replacing my phone with a brand new iPhone 11 pro immediately! It's ridiculous, their service!
This has to be the worst phone shop I ever went into. I am an o2 customer and I have used this place a few times over the last 5 years. I Don't go there anymore a few times I was in standing waiting to be served for over 30 mins. And when you do get served the staff is very cheeky. As I said i have used this shop a good few times and every time it has been the same. I HAVE GIVEN UP ON THIS SHOP AND JUST USE O2 ONLINE or the CPW
I have been coming to this shop for years and the staff are always very helpful and have good manners which other shops lack. Even there after sales service is great. This is the shop to go to if you want good service, good advice and good phones. I always recommend this shop to family and friends. Thanks for years of service to myself, husband and children :.
Popped in today to ask for help switching data from one phone to another. Matthew was our advisor. Couldn't have asked for better service. Professional, knowledgeable and friendly. Thank you Matthew.
The staff in this place was amazing and so helpful. Really friendly staff and I will be going back when i need a new phone!
Un helpfull and one or two of the staff shouldn't be working in a phone show because they have no clue about phones or how to work with customers,
Comment on this business

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