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Nova Dry Cleaners

  1. Birmingham
  2. Birmingham Dry Cleaning

Reviews, get directions and contact details for Nova Dry Cleaners

Nova Dry Cleaners
"Laundry services"
Address: 63 High Street Kings Heath, Birmingham B14 7BH, XWM, GB
Phone: 0121 443 2760
State: XWM
City: Birmingham
Zip Code: B14 7BH

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Reviews
My clothes needed to be dry cleaned and when I came to pick up my jacket I was so angry that they had washed the zip off my clothes, the logo was washed off, no responsibility, my clothes were worth £890 and they didn't pay me any damages, their attitude was extremely bad, I hope no one reading this review will come to this shop to get their clothes washed, my clothes were not cleaned for me, it cost £15 to dry clean a jacket which I thought was expensive, they didn't apologise to me and shouted at me.
Cleaned my white North Face Puffer coat quickly and got out loads of stains which I thought would stay on forever blood, pen and an old sticker which was left on for months. Cost £25 which isn’t cheap but I was happy to pay it for such good service! I definitely recommend them
---BEWARE OF LACK OF ACCOUNTABILITY FOR DAMAGES--- This was one of the worst experiences I suffered, which effectively led to my favourite £120 jumper being ruined. I brought my jumper for dry cleaning, as it had a small stain on and it needed refreshment. Since it was a blend of cashmere and wool, a delicate dry cleaning was required, as indicated by the label on it. When I came to collect it, I realised that, first, it became stiff, losing its soft / delicate texture. Second, even worse, the jumper shrank and it was no longer fitting me. My initial reaction was pure sadness, as this was my favourite item, but I realised it might not have been intentional, maybe just a pure accident. I wanted to, however, ask about the dry cleaning method they used, to make sure that this will not happen to my other clothes, as we used Five Ways Dry Cleaner quite often. However, I was stunned at the reaction I got from the Five Ways Dry Cleaner owner - he has accused me of lying and said that my jumper has already been that way before; indicating that I, for some reason, have not noticed that I was unknowingly wearing a "kid-sized" jumper... Absolutely disgusting and disrespectful customer service, lack of accountability for damages.. hopefully that convinces you to seek dry cleaning services elsewhere.
The dry cleaning service was amazing! They were able to remove red wine stains and literally saved my expensive trousers from going to the rubbish bin! Many thanks to this wonderful dry cleaning!Service: Special care fabric cleaning
Good people and good work,we can return the Amazon goods and items by evri
Such a great place. Amazingly friendly staff, quick service and reasonably priced. Would HIGHLY recommend.
Lovely and friendly staff! Alterations are super quick and great quality. Highly recommend!Services: Alterations
Quick. Efficient. Personable. Reasonably priced. Will keep coming back here for as long as I live in the area.
This place is exceptional. You would be stupid to go elsewhere. Remove sweat stains on collars and they can do alterations on clothes for them to fit as they are supposed to.
Swift service, got my suit dey cleaned for just £12 and lovely staff
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