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Northbrook Solihull

  1. Solihull
  2. Solihull Pharmacy & Chemists

Reviews, get directions and contact details for Northbrook Solihull

Address: 93 Northbrook Road , Solihull B90 3LX, SOL, GB
Phone: 0121 745 8558
State: SOL
City: Solihull
Zip Code: B90 3LX

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related searches: northbrook pharmacy, northbrook pharmacy opening hours, northbrook doctors, repeat prescription northbrook surgery, sign in to northbrook surgery, patient log in
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Reviews
I recently had the absolute misfortune of dealing with the worst medical practice imaginable. The receptionist, who is shockingly rude and completely lacking in medical knowledge, refused to prescribe my essential medication, Prednisone, despite clear instructions from my consultant. Her sheer ignorance was on full display when she claimed Prednisone isn’t a repeat medication—newsflash: it’s prescribed during flare-ups, not on a set schedule! This was more than just incompetence; it felt like discrimination. Her dismissive and unhelpful attitude seemed to stem from pure laziness or something more sinister. If you care about your health and want to be treated with even a shred of respect, avoid this place like the plague. This practice is a disgrace to the medical profession.
First time visiting, took me 5 days to even get an appointment, the online booking system was a joke, booked me in for an appointment time that wasn’t even available? Then had to wait on the telephone in a queue to see what was going on with the booking. Waited 1 hour 15 mins after my scheduled appointment to even be seen, no apologies for making me wait, the amount of complaints I heard from people to the receptionists for a variety of issues was ridiculous. The receptionists were unfriendly and didn’t care. Trying to get a parking space was ridiculous. I wouldn’t recommend this place.
Dr Clark has been absolutely brilliant with our family over the past few months. Everything she has said she will do she has done and kept us fully updated. Can't thank her enough for the support she has given. Also, everytime I contact the surgery, the Receptionists are always extremely friendly and helpful.
Receptionist have been very rude. She was nice to all the other patients but not so nice to foreigners like myself. Very disappointed.
The receptionist are ridiculously condescending and rude. I would love to see their PHDs as they certainly talk to you as though they have then. Big toad behind reception thinking shes god. Sack her shes a disgrace
I have been a patient at this practice since we moved to Solihull in 1981, and have always found it to be very good. Yes, the wait to see a named GP can be difficult, but that is the case all over the UK. I haven't seen a GP that I have found difficult to deal with or unsympathetic, and that says a lot about the practice.
Overall, a very good GP and medical centre. You always are given emergency GP slots when needed. Online bookings are easily done. The GPs are very professional and they generally keep appointments on time too. With a pharmacy on site, this is another positive feature. Whilst there is never a perfect service in life, this medical centre is of high quality in my judgement. Thank you to the Northbrook team!
My local surgery. Don't go often. But nice new waiting area been there well over 5 years. Car park is for the local park I think. Touchscreen when you get in.
Receptionist lady is very rude and unproffesional. Seriously needs to get some training. Everytime I call she is condescending and sounds like she hates her job. Advice to management would be to review her training and possibly send her on a course on how to interact with humans.
I would highly recommend this practice, I would like to say a special thank you to Linda who was so caring & understanding &fitted me in to see Dr Zaki amazing Doctor I have been a patient all my life & have always been treated with care & kindness you would expect ,so to a great team Thank you
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