facebooktwitterpinterest
mobil menu

Northbrook Health Centre

  1. Solihull
  2. Solihull Health

Reviews, get directions and contact details for Northbrook Health Centre

Address: 93 Northbrook Rd, Shirley, Solihull B90 3LX, UK
Phone: 0121 745 9333
State: West Midlands
City: Solihull
Zip Code: B90 3LX

Update Info

related searches: northbrook medical centre, doctors shirley, northbrook pharmacy, northbrook healthcare, northbrook medical centre hall green, www northbrook
Similar places near
Northbrook Group Practice Northbrook Group Practice 8 meters How did the practice rate as outstanding? The reception people today 21.12.23 questio...
Thandi Dr R S Thandi Dr R S 28 meters Compassionate care in the community.
Solihull Pct Solihull Pct 31 meters
The Jacey Practice The Jacey Practice 50 meters I am very much happy and appreciative to be a patient at Jacey Practice. Over the man...
Solihull CBT Solihull CBT 808 meters After a number of different counsellors and therapists I found Paul Carrol, using a c...
Solihull Well Being Clinic - Psychology, Counselling and Holistic Therapies Solihull Well Being Clinic - Psychology, Cou... 2 km Don't worry, be happy. Come and check out the various services on offer. It's a lovel...
Broad Oaks Health Clinic Broad Oaks Health Clinic 2 km A friendly place to visit for many circumstances from chiropody to acupuncture, back ...
Broad Oaks Health Clinc Mark Webb Broad Oaks Health Clinc Mark Webb 2 km
Birmingham & Solihull Mental Health Trust Birmingham & Solihull Mental Health Trust 2 km
Hertford House Hospital Hertford House Hospital 2 km
Southalls - Health & Safety Management Southalls - Health & Safety Management 2 km Offer a great service and are THE health and safety experts
MK Health Hub MK Health Hub 2 km This is a Gem of a Gym :. Best class options and very knowledgeable trainers. Emma i...
MK Health Hub MK Health Hub 2 km Gym
Birmingham & Solihull Mental Health Trust Birmingham & Solihull Mental Health Trust 2 km
Solihull Care Ltd Solihull Care Ltd 2 km Great team of girls that look after my mom. Nothing is to much for them, friendly, ap...
Solihull Holistic Health Solihull Holistic Health 3 km Excellent treatment
Solihull Bupa Health and Dental Centre Solihull Bupa Health and Dental Centre 3 km Been attending the dental department and I wonder if money really makes that much of ...
Solihull Stop Smoking Service Solihull Stop Smoking Service 3 km
Reviews
Receptionist have been very rude. She was nice to all the other patients but not so nice to foreigners like myself. Very disappointed.
First time visiting, took me 5 days to even get an appointment, the online booking system was a joke, booked me in for an appointment time that wasn’t even available? Then had to wait on the telephone in a queue to see what was going on with the booking. Waited 1 hour 15 mins after my scheduled appointment to even be seen, no apologies for making me wait, the amount of complaints I heard from people to the receptionists for a variety of issues was ridiculous. The receptionists were unfriendly and didn’t care. Trying to get a parking space was ridiculous. I wouldn’t recommend this place.
A Crucial Review of Northbrook's Staff Behavior Life long patient since 1990. I am writing to express my serious concerns regarding the interactions in I've had today and in recent years and with the majority of staff at Northbrook. I feel I have no choice to write this review today to warn others of disregard for patients exhibited by staff. Firstly, staff failed to act on my subject of access request until the very last minute. I was told by text my documents had been printed off and to go and collect them, upon collection was informed that Dr. Thandi had denied access on the grounds of serious potential harm? Instead i have been given a 2-page document which should have been a full 60 page record. The explanation provided for this denial seems unfounded and inconsistent. In my discussions with the staff regarding the unfounded denial of my records, I observed Patricia who works behind reception smirking in response to my frustration. What's more concerning is that her behavior didn't stop there. She continued to interact in a very patronizing and disrespectful manner, undermining my concerns and treating me condescendingly. This behavior further underscores the staff's lack of empathy and professionalism, exacerbating my distress. Dr. Thandi has been consistently awkward in past meetings with him, leaving me with a distinct impression of his patronizing and odd demeanor. This situation has also raised questions about GDPR compliance. The challenges I've faced in accessing my own personal data, appear to violate the principles outlined by the ICO. Moreover, claims that viewing my records could lead to self-harm are entirely baseless, as I have never displayed such tendencies, nor does my medical history suggest any such risk of self harm or suicidal tendencies. To anyone with a ounce of common sense this is just ridiculous. I believe that this matter extends beyond administrative mishandling. I have reason to believe that there might be an element of malicious intent involved. Supporting this assertion, there has been instances where Dr. Thandi has omitted critical aspects of my health information from referrals. These omissions have had dire financial implications of which Dr Thandi was fully aware of, costing me significant amounts, upwards of £25,000, and causing substantial physical and emotional distress. It appears that Dr. Thandi's judgment deviates from established guidelines, potentially compromising patient well-being. Given these circumstances, I have already taken decisive steps. Today I've consulted a legal firm and am proceeding with further actions to address the ramifications of these distressing events. The impact on various aspects of my life has been profound and necessitates a just and fair resolution. I urge people to file complaints and keep records of everything when dealing with abusive staff to ensure that patients are treated with the respect and care they deserve
Dr Clark has been absolutely brilliant with our family over the past few months. Everything she has said she will do she has done and kept us fully updated. Can't thank her enough for the support she has given. Also, everytime I contact the surgery, the Receptionists are always extremely friendly and helpful.
The receptionist are ridiculously condescending and rude. I would love to see their PHDs as they certainly talk to you as though they have then. Big toad behind reception thinking shes god. Sack her shes a disgrace
Overall, a very good GP and medical centre. You always are given emergency GP slots when needed. Online bookings are easily done. The GPs are very professional and they generally keep appointments on time too. With a pharmacy on site, this is another positive feature. Whilst there is never a perfect service in life, this medical centre is of high quality in my judgement. Thank you to the Northbrook team!
I have been a patient at this practice since we moved to Solihull in 1981, and have always found it to be very good. Yes, the wait to see a named GP can be difficult, but that is the case all over the UK. I haven't seen a GP that I have found difficult to deal with or unsympathetic, and that says a lot about the practice.
My local surgery. Don't go often. But nice new waiting area been there well over 5 years. Car park is for the local park I think. Touchscreen when you get in.
Receptionist lady is very rude and unproffesional. Seriously needs to get some training. Everytime I call she is condescending and sounds like she hates her job. Advice to management would be to review her training and possibly send her on a course on how to interact with humans.
We are 5 family members registered here from last 2 years and all times when I need to see the doctor, they say no appointments for today and call 111. Very careless.
Comment on this business

Northbrook Health Centre map

to add Northbrook Health Centre map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0036 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy