Nike Store

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"Nike store featuring a range of the brand's footwear, apparel and accessories."

Address: 22 Buchanan Street , Glasgow G1 3LB, GLG, GB

State: GLG

City: Glasgow

Zip Code: G1 3LB

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Reviews

Very poor customer service. Stood for what was too long holding running trainers from the display which I wanted to try on. Sales staff a few yards away chatting to each other. When I called one over they looked pretty disinterested and couldn't tell me anything about the trainers, what set the different styles apart or what kind of support they provide for running. Wasn't asking anything technical, I just wanted to know more about the product. God knows what kind of training staff get, but the person who served me certainly hadn't gone out their way to educate themselves on what they are there to sell. I apologise if they were new, but I got the feeling the disinterest in customer needs is endemic across the store. Once I decided what pair to go for, to top off a pretty disappointing experience, I was nearly given the wrong pair of shoes when they were placed behind the till. I feel for anyone working in customer service and sales, but Nike is huge brand and products are NOT cheap so it's not great when you walk out the store thinking, 'I hope I've bought the right thing' when you've parted with your own cash.  This was such a different experience to when I was in the store some 8/9 years ago, again for road running shoes. The person who served me couldn't have been more helpful and the trainers I was sold were fantastic which is why I wanted to go back.  Please improve your customer care, systems and product knowledge among staff.

Great selection on everything probably the best sports shop in the city the thing that makes it for me though, is the staff all brilliant helpful and friendly. I went down to change over trainers bought from Nike online that were too big for me and from the minute I walked in, warmly welcomed explained and it was sorted from a really nice young lad who directed me upstairs where I was welcomed by another friendly young chap who promptly went and got another pair for me to try on, sorted! This level of customer service is what brings people back, some shops in town you feel like a hindrance on the staffs day, not here, also I had a look around and the selection of everything is awesome! Looking forward to going back on Saturday for the new Brazil top and a new tracksuit for the gym! Just do it, indeed!

Ground floor is all female items, 1st floor male items. A few are unisex on both floors. No heavy sell here. Some nice original architectural features exposed. Worth a visit.

I like this shop and I've gotten a few shoes from Nike and liked them. I think they layout is pretty unique and interested vs a standard sport/shop. My only complaints is how getting assistance is because of how staff having their own "till" and wonder around. It's great when you're being served but what ends up happening is you wait until they're done with 1 customer and then they jump to another even if they came in while you've been waiting 5 minutes.

Worst in store service ever....wanted to buy nearly £500 worth of training gear - told couldn't try on trainers...then Zane said couldn't use  changing rooms after 6pm - why are you open till 7pm?  Told to take trainers with you and use 30 day return policy  - I don't think so! Manager no help at all Embarassment to a good lable

Best customer service staff are amazing they even go the extra mile

Terrible service. Not enough staff. I’ve now been in 3 times to try and get my son’s PSG top printed with Messi on it. Tonight I was told it was too late even though it was still open for another 1hr 15 minutes. I was previously told to phone and check availability, tried calling but nobody answered. So poor when all I want to do is to give them money to make a little boy happy.

Returned with an online order that didn't fit my daughter. Exchanged for a different style that was shipped to my home address within 2 days. Customer service was quick and efficient.

Brilliant had exactly what I wanted, I went in for classic Jordans red and black, for my son as I couldn't get them from any other sports stores. And I didn't know that Nike had a store in Glasgow, I will be going here from now on for my son's Jordans.

Quite a large Nike store in a good location at the bottom end of the popular style mile in Glasgows Buchanan Street. Of course it sells exclusively Nike sports gear consisting of their range of trainers and sports clothing for men and women of all sizes, it's over 2 levels and has a helpful staff. Nike is not the cheapest sports range but is quite fashionable

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Map, Satellite View
Street View

Directions to Nike Store with public transportation

Buchanan Street 30 meters

100

Argyll Arcade 90 meters

240

255

60A

N240

St Enoch Spt Subway Station 110 meters

SUB

Howard Street 150 meters

103

29C

38A

38B

38C

38E

57A

N38

N57

Glasgow City Centre- Union St/Argyle Street 150 meters

100

153

23A

263

267

38A

N18

N267

X19

X23

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Reviews, get directions and contact details for Nike Store

Directions to Nike Store with public transportation

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