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Reviews, get directions and contact details for New Oriental

New Oriental
Address: 45 Church St, Orrell, Wigan WN5 8TG, UK
Phone: 01695 627793
State: Greater Manchester
City: Wigan
Zip Code: WN5 8TG

opening times

Monday: 12:00 – 2:00 PM, 4:30 – 11:00 PM
Tuesday: Closed
Wednesday: 12:00 – 2:00 PM, 4:30 – 11:00 PM
Thursday: 12:00 – 2:00 PM, 4:30 – 11:00 PM
Friday: 12:00 – 2:00 PM, 4:30 – 11:00 PM
Saturday: 12:00 – 2:00 PM, 4:30 – 11:00 PM
Sunday: 12:00 – 2:00 PM, 4:30 – 11:00 PM

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Reviews
I've always recieved a fast delivery and great tasting food whenever I order from here. My personal favourites are the Satay Chow Mein and Shredded Chilli Chicken. I only wish they would would offer some free prawn crackers for deliveries, especially for regular customers like myself.
Lovely food. Great portion sizes. Crispy Chilli chicken is my favourite. They always give us a free bag of prawn crackers too. Our favourite Chinese takeaway. Update: New items added to the menuFood: 5/5
Im giving them a one because I have to, if there was an option to give a minus I would give them -2.5. I asked for fish, chips and curry sauce, the most important in that list was the curry sauce and they couldn't even give me that. The fish was more batterd than my wallets after paying £5.80 for this utter abomination of a classic British cuisine.
Ordered from here tonight, all I can say is I will never order from here again. I ordered chips with the meals had to throw the 3 bags of chips in the bin they wasn't edible rock hard and cold warm ups. I rang to be told they didn't understand how it happened, lost a customer & got another bad review. The only reason they have 1 star is I couldn't post with no star
So sad to say this but I will not be ordering from here again. I ordered chicken chow mein last night but it came with no chicken. I rang to tell them and they opologised saying they would send another one as soon as possible. When the delivery came they asked for the other chow mein back?????? Why would you want food back that had obviously been opened and had been partly eaten by a customer? Sorry to anyone who ordered a chow mein yesterday, you probably got some of mine mixed in. Think this was disgusting!
Been going to this chinese every so often for the past 15 years. The service is promt and friendly and the food is by far the best I have had from other take-outs anywhere nearby. I constantly recommend this place to people I know.
Best chinese in wigan and district,me and loads of my relatives have used this place for years and never have i had a bad meal.good food,friendly staff, fast delivery.
Food 5* however my review is over service. This is a long rant but hilarious. What a shambles tonight was. If i could give zero stars for this evenings events i would. The customer service was terrible. I would normally fully recommend this place for service and food but tonight has seen me consider whether I would ever return due to the attitude of the female employee on the phone. We ordered our food for a family of 6 at 7:20pm. It’s a Friday night so when it’s arrived at 8:25pm I was a bit disappointed but could understand on a busy evening. However when we got it inside to serve up it wasn’t our order. We rang immediately and the shop already knew of the mistake, our food had clearly been delivered to the previous address and they’d complained too. They acknowledged the mistake and asked if when the driver returned with our food could we return the bag we had. OK but already concerned our food would be cold we waited over 30 minutes more. The driver finally returned clearly frustrated and looking drained claiming the shop had messed up the tickets, where the shop was blaming the driver for mixing up the bags. The food was cold, obviously, but we were still expected to pay full price with no offer of full or partial refund, or in fact new food. They had said however we could have a discount next time. I wasn’t happy, the driver completely understood, took our food back and refunded us. I rang the shop explained that I’d like to reorder for collection. I left and collected. At the shop I was given my food and not asked for payment. The right outcome many would suggest as it had been 2 hours since my original order. I returned home and we enjoyed a late but happy meal. 9:15pm my mobile rings. “Hello it’s the takeaway. When you collected you didn’t pay”. “Yes I know that I assumed you offered the food as an apology”. “No, we thought it was paid but the driver gave you a refund, we don’t give refunds”. I was astonished. They explained that I was offered discount on my next order. I cheeky explained I had cancelled my order and reordered therefore this was my next order. “Ok well you can’t have it for free. I’m sending driver to collect money”. I said No explained again and was hung up on. I rang back of course. Spoke with a Manager in detail who finally accepted they’d messed up and allowed me to have the food for free. I can accept human error. The driver mixed the bags up, maybe the girl in the shop put the wrong ticket on the wrong bag. This happens, we all make mistakes. Customer service is to acknowledge a mistake, rectify it to the customers satisfaction and then compensate them. LA Orient/New Oriental clearly don’t understand this premise very well. If you go, collect only, check before you leave. If you do get delivery check at the door before handing over any cash and use the money to go to McDonalds.
Love this takeaway, I come from Liverpool to visit family always come here, Always been great food and free prawn crackers, We are spoilt in Liverpool for fab Chinese takeaways, Always find it hard in Wigan to get a good one but this is great
Top Notch, ordered a very large order last night, Arrived so very quickly, I was shocked, hot lovely food, absolutely amazing well done, & Thank you.
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Directions to New Oriental with public transportation


Church Drive 20 meters
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Church Street 130 meters
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Church Street 140 meters
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Holgate School 190 meters
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Orrell Rail Station 260 meters
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