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Reviews, get directions and contact details for Nelson Taxis

Nelson Taxis
Address: Imex Bizspace, Nelson BB9 7DR, UK
Phone: 01282 607867
State: Lancashire
City: Nelson
Zip Code: BB9 7DR

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


related searches: Nelson taxi numbers, Nelson City Taxis Nelson, Sun City Taxis Nelson, Nelson taxi fare calculator, Blue Bubble Taxis Nelson, Taxis Nelson airport, Grab a cab Nelson, Richmond taxi services
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Reviews
This is by far the worst taxi service I've ever had the displeasure to use. The operators either hang up on you while you're still talking or they are incapable of finding an address on their system. I looked up my location on Google and had to spell it out to the operator and they still couldn't find it. The address was in Nelson at a very popular summer accommodation at a busy street. Having said that, the taxi drivers are fine. Unfortunately there aren't any other options available to pick you up to/from the airport.
Booked a taxi to the airport through the automated booking system then spoke to an operator to get an estimate arrival time. He couldn’t tell me whether it would arrive within an hour or not and was extremely rude and condescending. Never trust these guys to get you anywhere on time. Booked through SunCity taxis instead who were extremely polite and were able to get a taxi to us within 10 minutes.
Walked to the airport, thanks to Nelson City Taxis! Two stars so I don't get filtered out; we scheduled a taxi hours in advance, and when it was 15 minutes late we called. No, it wasn't on the way... no, they couldn't even tell us when we could expect it !... and NO APOLOGY which I thought was pretty wild, just "ok, bye then" and no I'm not exaggerating. Lucky for us we left a big time buffer, and we needed it. Do not rely on Nelson City Taxis if you need to... you know... make it to the airport!
DO NOT BOOK THIS. The worst customer service encounter. We needed a taxi service ASAP and the lady on the phone who was booking the ride was extremely rude. When we got to the car, we realised we were going to the wrong direction since the driver was informed of the wrong address. However, the driver was nice enough to guide us to the right way. They ended us charging double for the trip.
Recently booked a Nelson taxi to go to the airport. It did not arrive at booked time. I rang three times asking where my taxi was. On one of the calls I was put through to enquiries - there was no answer. My wonderful neighbour dropped me at the airport instead. The cab turned up at my house 15minutes before checked baggage closed. On previous occasions they’ve been on time - which is why they get two stars. Not very reliable in this instance.
Absolutely appalling customer service. Tried to book a taxi multiple times.. waited over an hour on one occasion. Booked in advance for a wedding but they made no guarantee that the taxi would be there at the pick up time and said it depended on how many bookings there were at the time what is the point in making a booking in advance then?? The call centre staff are extremely rude and unhelpful. Do not book with this business.
Today we almost missed the flight as the taxi we prebooked never arrived. When we called they suggested we find our own transport there, but how at 6.30am?! I had to run to my work building in the city centre to use a work car, madness.
Absolutely shocking service. Waited half an hour for a booking, called up to ask where the taxi was and told there's none available. Apparently I should have called these idiots to enquire sooner. Anywhere else in the world you'd be told of a taxi's ETA A second attempted booking today sees a taxi on its way that cancelled one block from pick up leaving me back in the que after already waiting ten plus mins. Operators are non apologize What a shocking business model. Uber it is from now on
All operaters and drivers are nice. But i had bad experiences2 times for late pickup. Heading the airport. I arrived there almost on time, it means almost missed my flight. Dont recomment pickup booking in the early morningbefore 6am.. but average rate.. good
Terrible booking system that says your taxi is on its way. When I rang to find out where it was I was told they are still trying to find one as none were available. Can’t comment on the driver as I used another service.
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