Reviews, get directions and contact details for NatWest
"Welcome to NatWest Bolton. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."
Sorry ladies couldnt find a testimonial page on your website, hope this gets picked up as you must get commended for your excellent customer service. Vicky and Michelle at Natwest Bolton were excellent in going out of their way and ensuring my Chaps payment went through on time. I got asked as I entered the Natwest Bolton branch what my nature of business was and as soon as they realised I was cutting it fine with the que and length of time I would have to wait they decided amongst themselves selves that they would assist me immediately to ensure my Chaps payment would be made before the cut off time. That is excellent and gives me faith that excellent customer service still exist. Well done to both of you. A satisfied customer.
This is a person who has not been in the premises since I was left gob smacked at the time by a member of the then staff when I was trying to pay money into my Bank account. I was on the recieving end of mouth and attitude from the bank employee. Not a good impression to a member of the public.
Hi I was greeted by Bev she was very helpful amazing Customer Service Thankyou
They had staff outside helping us to queue properly and manage how many people went into the branch. I needed help paying in a cheque as I hadn't handled a cheque for a very long time... And help was quick and forthcoming. I've banked here for years and still love going there, albeit less often with modern ways of banking.
Very poor service on all areas of personal banking that I have use for.
Absolute terrible bank 45 minutes to see a cashier
Wait time is ridiculous and the place is run very inefficiently. Will be changing my bank
Staff are all lovely, and do not rush you, but there are simply not enough counters. Even when all 4 counters are staffed it is not enough because I still had to wait 20 minutes. This is normal whatever day or time I go in. You cannot ring this bank directly which is a problem. The staff and manager go well out of their way to assist disabled people.
To computerised. Unless you use the machines daily they are very confusing and you have to wait for the only member of staff to help you while she tries to help at 3 other machines and meets and greats. Not a good look natwest
Received really good service by both Michelle and Jenna. One of the best branch we’ve visited and can only speak high of them, they understood my mums need and were nothing but helpful.
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