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Reviews, get directions and contact details for NatWest

"Welcome to NatWest Cheltenham. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."
Address: 35 Church Rd, Bishops Cleeve, Cheltenham GL52 8LP, UK
State: Gloucestershire
City: Cheltenham
Zip Code: GL52 8LP

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Went with my crutches instead of wheelchair which was a struggle. But Evelina couldn't do enough for me. Top notch member of staff.
cora a useless AI BRAINLESS waste of time. l asked for a callback and the musac carried on . RBS service is a disgrace.
My mother and I had to wait 30 minutes to be served. which is always the case in the NatWest Promenade, Cheltenham branch and extremely frustrating. There are never enough staff at the desks to help; there were only 2 staff actually manning desks. My mother had placed an order to withdraw an amount of money. I appreciate that NatWest, as their Duty of Care to Customers are required to ask what the money is used for. Customers are not obliged to answer as they legally own their money. It is through politeness that we answer Their questioning to my 84 year old mother, who had produced 2 forms of ID, was equivalent to an interrogation. My mother became distressed but remained polite as she explained that the money withdrawn was from her recently deceased husband from his wheelchair sold. The interrogation continued with ridiculous questions by the woman behind the desk AND the manager. The questioning was incredibly invasive and rude and carried out in front of a queue of customers. Disgusting service.
Lush makeover, great staff, such a great update from the one in the high street. Genuinely can't complain. You're always greeted immediately and there's plenty of seats for waiting. : Whenever/if ever there's a problem they quickly solve and replenish anything.
Long waiting time to see staff, twenty minutes. Staff extremely helpful friendly and caring. Useful as I am deaf and getting on a bit and I have to lipread. Thank you all staff who helped me this morning. Knocked a star off due to long waiting time. More staff please.
Really impressed with the service here. I think the chap who looked after me was called Gwyn. Very friendly and professional in dealing with my queries, despite it being almost closing time.
Some lovely staff, some rude staff. Even some experiencd staff that get the policies wrong, especially when it comes to student finance, charges, multiple degrees etc. Give you wrong information.
it was ok. shame natwest dont have more branches in gloucestershire and herefordshire
Really modern and the team are great! Always people to help and the facilities are extremely useful!!
Really brilliant staff, incredibly helpful and friendly
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