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NatWest Bank

  1. Hastings
  2. Hastings Finance

Reviews, get directions and contact details for NatWest Bank

"Welcome to NatWest Hastings. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."
Address: Havelock Rd, Hastings TN34 1GW, UK
Phone: 0845 788 8444
State: East Sussex
City: Hastings
Zip Code: TN34 1GW

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
A total of 1hour 40 minutes 3 calls listening to music of a type only to be cut of when transferred , each time. If I didn't need the bank I wouldn't use it!
Very bad experience very officious member of staff was very patronizing to me we ended up leaving getting nowhere with him my hushband was shocked on how I was treated very poor
Massive queues, beyond incapable staff. I’ve witnessed glaciers move faster. Branch should be closed immediately in the interests of public sanity.
Staffs at this branch unbelievably unprofessional and they definitely need to be trained what the customer services are. I wonder why people choose Barclays instead of NatWest. It seems like we are there ask for free cash but no, we are there as their customers. So bad and rude. Avoid them
Staff are always very helpful particularly throughout the coronavirus crisis. Yes you have to queue, but that's normal now. Service is efficient and courteous.
Poor customer service. Had to take in documents for them to send to head office. One week later they had still not faxed them over. So today i have switched my account to Tesco Banking as i have a credit card with them and they are always so helpful. Will avoid Natwest from now on
Matthew is surely an outstanding professional in Hastings branch. He has a clear understanding of customer service and handles customers with interest and respect. An absolute role model.
Due to current covid restrictions, a queuing system is in place even to use the internal self service cash machines. Long wait in the queue to be seen. Whilst waiting, the person in front of us gave up and walked away.
Nat West is outdated and still reily on old technology. The red tape they put in front of you before opening a bank account is useless as it could easily be forged. They asked for confirmation of of acceptance from the university on paper and sent me home to get a letter when the university only sent me an email, I had an e-mail already printed out but apparently that wasnt enough. Sorry guys but your customer service not up to standard.
Worst service I ever seen I was standing there for like 20 minutes no one asked me for help and then I gone !
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