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Reviews, get directions and contact details for Nando's Aberdeen - Union Square

Nando's Aberdeen - Union Square

About

Welcome to the Nando’s Aberdeen - Union Square official Facebook page - home of the legendary flame-grilled PERi-PERi Chicken.

Story

Watch this space for all the latest PERi-PERi news and adventures. Need help? Feel free to message us or comment on our wall and we’ll get back to you.

Handy stuff: As well as all the good stuff, we wanted to say that we won’t tolerate any bad stuff, like rude language, offensive images, abuse of other community members and anything that may breach Facebook’s T&Cs. That means that any offensive posts will be removed without notice. If you’re interested in more info you can find answers to some of our most frequent questions right here >> http://www.nandos.co.uk/faq

Address: Union St, Aberdeen AB11 5RG, UK
Phone: 01224 581959
State: Aberdeen City
City: Aberdeen
Zip Code: AB11 5RG

opening times

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 10:00 PM


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Reviews
I've been a fan of Nando's for years, we just don't have any in South Florida so when I visited Scotland, I couldn't resist stopping by the Union Square location in Aberdeen. I ended up going three times in one week to enjoy their delicious peri-peri chicken. The food was consistently great, and the service was good overall, with one notable exception. On my first two visits, I ordered a 1/2 chicken and requested two legs instead of the standard leg and breast. My request was accommodated without any issues. However, on my third visit, I made the same request but received one leg and one breast. When I pointed this out to the server, she explained it was their policy to serve a leg and a breast for a 1/2 chicken but said she would sort it out for me. Then, the manager approached and reiterated the policy, stating they would make an exception this time but emphasizing it was against company policy to serve two legs. This experience was a bit off-putting, as it felt like I was being lectured about the policy despite having my request fulfilled without any hassle on previous visits. Overall, the food remained excellent, but I didn't appreciate the "let the customer know how wrong he is" attitude. A more consistent and customer-friendly approach would definitely enhance the dining experience.
This is a restaurant that specializes in chicken. I love chicken wings. The latest side dishes are delicious. Fries are also recommended. The only thing I don't like about the chicken breast is that it tastes a little bland and the skin is a little burnt. But that doesn't stop me from giving them full marks. The dining environment is very nice, the waiter's attitude and service level is excellent. I loved it and will come back again!
Good food. Easy to dine with a large group as each person goes and order and pay on their own at the cashier. You just need to remember the number on your table after you are seated. Great variety of sauces to go with the chicken.
The male server was very attentive and brought me a class for water as he saw I didn't add a drink to my order, they were quite but all the stuff were keeping busy cleaning. I had half a chicken, one half of the half was very very dry, but the other was delicious. I enjoyed it there.Food: 4/5
Nice customer service. Warmly received by Jacob, who went above and beyond to make us get the most out of our first dine in experience. Every one was good.Food: 5/5
We are regulars. We love Nando’s. My go to place for hanging out with people, if we want to eat out. I love all the spicier sauces. Currently, Nando’s has the option to put Vusa sauce on your chicken. It’s a real good heat! It’s the only sauce at Nando’s that can really make me sweat! The Nando’s app gives the opportunity to collect chillis. It’s a pleasant surprise when you get a free starter or main! Will be back soon :
I received a horrendous service from Erm...I think this was her name...female, plum-tinted hair. I arrived at approximately 8:15 pm 25/05/23, and I was told the restaurant was not taking orders as “they were busy” and was asked to go elsewhere to return in 20 minutes. mind you, the restaurant closes at 10 pm I told Erm that I would wait. I had just got off the train after a 7-hour journey. I waited as I sat on the seat across the till counter. I was served after about 7 minutes with the grumpiest face ever. I placed two orders: 2x quarter chicken, one portion of chips, one coleslaw & 2 cans of drinks. Of my orders, I asked if I get thigh & leg portions; Erm annoyingly looked at me and opened a drawer behind her containing chicken portions, checking through. She told me that she could only serve one leg portion, as there were only three left & I would either get one without skin. I was adamant that I wanted what I ordered, and she went on to take my order as requested. My order was ready in a reasonable time not sure why Erm said they were busy and not taking orders in the first instance. She took three trays of food ready for takeaway pack-ups & went towards the entrance of the restaurant while I waited on the white seats near the till. After approximately 10 minutes, Erm came to me with my order packed up...did not ask me whether I needed extras. I requested sauces & she went back to the pack-up section & brought me two sachets...still wearing a grumpy face. While on my way to my hotel, I beat myself to why I should have just cancelled the order or returned the food, as I kept on thinking about the possibility of Erm spitting into my food while doing the takeaway pack-up....given her awful attitude towards me. I had no confidence in eating the food, and I threw it away in the bin, and I regret having wasted £21.00 on something that I could not eat. I am so disappointed with your service. It's my first time in Aberdeen and all I needed was to get dinner and go to my hotel to rest.
The last time I was in a nandos was 13 years ago in Leeds I thaught it was ok then. In my opinion it's had a upgrade! I got some vouchers as a gift so the perfect opportunity to try them out. The service was great no wait for a table the waitress explained how it all worked and within 10 mins I had picked my food ordered and paid and was getting started on my food. Halloumi sticks for starters with a little jam sauce was great. Picked a chicken burger medium spiced was delicious with two sides. Still managed to have space for a dessert which was also really good. Free refills for soft drinks is good value and the missus thaught the fruit cider was really good. All in meal for 2 £40 happy with that.
Will be great to see real ppl having conversation and taking orders than being robotic with order on phone. Food was alright, it's all same template although disappointed with microwaved dry potato mash.Food: 4/5
My 1st meal of the day. I ordered 1/4 chicken and 2 sides of spicy chips and rainbow slaw. Manager showed me how to get free sodawater from the machine. Their frozen yogurt was out of order. Chicken freshly grilled. Served quickly and hot and fluffy chips.chef came to che ck on me. Sound system playing African music to make me feel at home.Loved it. Great job team. Thanks for the personal service.
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