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Mr. Pretzels

  1. Birmingham
  2. Birmingham Bakeries

Reviews, get directions and contact details for Mr. Pretzels

Mr. Pretzels
Address: Bullring Shopping Centre , Birmingham B5 4BU, XWM, GB
State: XWM
City: Birmingham
Zip Code: B5 4BU

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Reviews
I've been buying mr pretzels for number of years. Although they're quite pricey I still find myself drawn to it whenever I visit the bullring. I bought the usual two for my husband and I only only to realise they've reduced the SIZE of the pretzel BUT kept it at the same price. If you don't think that's absolute thievery I don't know what else is. If you're going to reduce the size of the pretzel let it reflect on the pricing too! I definitely won't be visiting again.
i purchased a pretzel which was burnt from the underneath for £5 i dont understand how they think its okay to sell it to customers. It went right into the bin waste of my money and food.Food: 1/5
Very tasty and made fresh! I recommend cinnamon and sugar.Food: 5/5
On 25th July 2023 at 4 pm, I visited your bakery and ordered pretzels. Unfortunately, they were burnt on the outside but they still gave it to me. So I asked them for new one but the replacement batch was uncooked in the center. Disappointed with the quality on this occasion.
ABSOLUTELY love coming here, the coffee is to die for and the customer service is exceptional, especially from Hannah. I could tell my brew was made with love and not rushed. Hannah was really professional and down-to -earth, I cannot sing her praises enough, the customer service was what made me enjoy the brew more and want to come back
patronised me. terrible customer service, outragously rude. didnt get what i asked for. overall disappointed. also need to work on there packaging as was very hard to eat. got all over my clothes. you should cover the costs or my washing. be ashamed of yourself!
My Pretzel was nice and warm but to much chocolate.
I was served by Hannah a few days ago and received THE BEST CUSTOMER SERVICE, she really delivered service with a smile and was able to make me feel comfortable as a customer. I will definitely be returning, Hannah should be given a promotion, she makes an absolutely BANGING BREW
Slow service with staff seemingly more interested in conversing with each other than serving their customers, but the food is good. It's a shame my first time trying my new favourite treat has been sullied by a sour first impression.
Went there with my husband and two kids. We have been served by the Manager , a lovely and young lady . Very respectfull and friendly. Even though my children weren’t sure what to get , she was very patient with us and suggested us to have the bites which they both loved them. Highly recomended , for sure will visit again!! The manager is a credit to your company!
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