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Reviews, get directions and contact details for Mount Pleasant Practice

Address: 84 Holmscroft St, Greenock PA15 4DG, UK
Phone: 01475 884300
State: Inverclyde
City: Greenock
Zip Code: PA15 4DG

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Doctors are, and have always been fantastic, the receptionists however have made my experience literal He'll, from the day they made a gp appointment for me during a baby clinic after my baby daughter died, to calling me a liar about an order for prescriptions, and went and listened to the recording only to prove I was right and never apologised. They deliberately mix up my prescriptions, make it difficult to get to speak to a gp even though said gp had told me to contact them whenever I needed. Again, the GPs have always been amazing, I'd give the a 5 star.
I have never had any problems with them.when I need the help they went out of their way to help me .
I have never had a problem with any of the doctors, nurses and receptionists. I feel all staff are looking out for my wellbeing and make me feel as though I am the only patient in the practice. Everything is explained as often as I need to be reassured. Thank you all for a wonderful, professional and friendly service.
Rude receptionist. I phoned to register as a new patient and they are refusing to take on new patients. Legally a person cannot be refused a GP.
All I can say is I would personally like to thank Denise receptionist for her professional and total understanding of the situation I was explaining to her about my mother. Just a wonderful member of staff and a credit to her profession. Thank you so so much in this delicate matter.
I would give this disgrace of a practice -5 stars if I could. Tried for 2 weeks to get an appointment and its constantly full. They hold you in 2 call queues before you even speak to a receptionist, who might I add are really unprofessional and have hung up on me whilst I was still speaking. This morning I waited patiently in both call queues for half an hour only to be told once again that there's no appointments left. I've been with this practice since the end of last year and still haven't seen a gp or had a single appointment. Will be leaving the practice ASAP. Please do not join this horrible practice. Terrible service and horrible staff.
I know they are struggling at the moment, but that doesn't help when your type 1 diabetic uncontrolled, least wee thing knocks me off and told you have to wait 3-4wks on an appt. I know its 3-4wks of hell for me. Also started on new inhaler that was to be reviewed in 4-6wks, omg - couldn't get appt for asthma clinic for 5mnths, ended up worse than before I started attending again on docs request, my steroid inhaler was completely empty & I didn't know as new inhaler. They are all very nice, pleasantnt, eager to help wen eventually seen docs & nurses. I've been in this practice all my life & would never leave as every practice is the same. #BRINGBACKDRMcLEAN
Excellent doctors, especially Dr Maurer who goes above and beyond her job. I always receive the best care and attention when I visit the practice. Everyone including all the office staff and receptionists are lovely.
Great practice, always helpful and there for 100%,. doctors and nurses easy to talk to and receptionists are really nice and helpful too, couldn't ask for better.
I've been with this practise for years I've had docs from Dr gani, Dr McLean now see Dr mccracken excellent doctor phone up get an appointment on morning or make one when required thi doc is young but knows after examination what is wrong she is compassionate as well
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