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Mortimer Surgery

  1. Reading
  2. Readi̇ng

Reviews, get directions and contact details for Mortimer Surgery

Address: 72 Victoria Rd, Mortimer Common, Reading RG7 3SQ, UK
Phone: 0118 933 2436
State: Berkshire
City: Reading
Zip Code: RG7 3SQ

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 8:00 AM – 6:30 PM
Sunday: Closed

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Reviews
Iv always found that the receptionists are rude. Just phoned up to double check my appointment, one they gave the information, they put the phone down. No goodbye, nothing.nnHad to see a doctor for more antibiotics. Took 15 minutes from appointment to be seen. Then the lady in the pharmacy section served a customer but continued to talk about irrelevant things while myself and 3 other people were waiting in the queue. No respect for other people's time. Never seem to have a great experience here.
This surgery is a complete disgrace and anyone associated with it should be ashamed at the abysmal patient care.nnAwaiting important results to be discussed and treatment plan to be adjusted based on those results. Nobody did a follow up.nnChased the surgery was informed that the nurse would phone me back never did. Next doctor's appointment is 1 month. Then told to call back the next day between 2-3 and the 'receptionist' will talk through my results....really?nnCalled back the next day surgery closed for training but website states that its open.nnIt is extremely clear that a patient at this surgery is an inconvenience and annoyance as they are 'far too busy' as they said.nnWe are all busy and me chasing you doesn't alleviate my time pressures either or look after my health, but that's a secondary consideration here.nnAn utter shambles!
Very good and the staff are very friendly and helpful.
The nicest reception team! Honestly never experienced such a nice helpful team. Most doctors receptionists are honestly just terribly rude and act like they don’t want to be there or help. Really go above and beyond and you don’t have to call at 8am to get an appointment either!
If you can get through to them, then it's a miracle. Incompetent staff and it appears doctors who have more time off then actually working. Quite honesty a shambles.
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Mortimer Surgery map

Directions to Mortimer Surgery with public transportation

Stephens Close 100 meters
2
2a
The Bevers 160 meters
2
2a
Glenapp Grange 190 meters
2
2a
Stephens Road 210 meters
2
2a
Drury Lane 240 meters
2a

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