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Morrisons

  1. Northampton
  2. Rothwell Grocery Or Supermarket
  3. Northamptonshire Grocery Or Supermarket

Reviews, get directions and contact details for Morrisons

Morrisons
Address: 26 Victoria Promenade, Northampton NN1 1HB, UK
Phone: 01604 239923
State: Northamptonshire
City: Northampton
Zip Code: NN1 1HB

opening times

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
What a shame for Morrisons. All the staff work so tirelessly to deliver to customer expectations, only to lose a 20 years old loyal customer because of the store manager, Gareth.nnAt 4.02pm, after just needing one item, Gareth approached me, my partner and 7 year old child with aggression, demanding I leave the store, approaching close enough that my partner and child were made nervous.nnI politely requested to get some pork belly, 5 metres from where he confronted us, he said no and I asked to speak to his manager - his response “leave now I’m the store manager”nnI was in disbelief. Morissons need to check the cctv in store because Gareth will lie about the time - we were standing next to the bread isle, and run a review because he’s not delivering the brand promise, Morrisons have lost a life time customer because of the terrible experience he delivered. He should set an example. Instead he had a smirk on his face when refusing to let me walk 5m to get an item.nnI’ve left what should be a normal shop with anxiety and extreme frustration about how I was treated.nnCarol, who served me at 4:06pm after waiting in a queue - was just exemplary and positive even though we were a few minutes over.nnNot only will I never shop at Morrisons again, I will give the worst net promoter score to anyone when Morrisons is referenced.nnGareth needs to revert back to standard operating procedures and training - not only that, staff heard the interaction and one of them mentioned how difficult and rude he is.nnGood luck to Morrisons.
Prices in this store are unclear and misleading. Some products look like they are on promotion, but scan at a higher price because a loyalty card is required, which is not clearly stated on the shelf.nThe cashier did not ask at the end of the transaction if I had a loyalty card, so it’s easy to forget.nAt customer service I did get a refund, which I appreciate, but the lady was very unfriendly and rude in the way she spoke. The attitude was disappointing.
Good supermarket with cafe. They provide scooters with a basket on the front for those not able to walk easily which are a game changer for less able people to get involved in their shopping. Staff were friendly and helpful even though they were busy. At the time of visiting the meat joints were on half price making them great value for money. The cafe was nice, prices very reasonable and hot drinks free top up was a bonus. Car parking area is a bit tight on the junctions and unfortunately some people can be a bit impatient. There is a fuel station as well so can top up on the way out.
As a person who thinks seriously about wastage and environmental concerns, why when I went in could I purchase lettuce I know it's only lettuce bags at a reasonable quality and price if I buy 4 bags! Yes not one product was on offer as a single buy it now and, unsurprisingly, all prices higher than earlier in the week! Believe me NO OTHER CHOICE. Maybe this would be a great offer if I was a Rabbit or I lived in a household of 8, as the best sell by date was in two days. Wine was great value.
Not a great experience given it was three days before Christmas. We went at 8pm they were open until midnight and the shelves were bare. The fresh food counters were closed even though store was still open. On the plus side the lady on the checkout was very friendly
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