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Reviews, get directions and contact details for Millbrook Medical Centre

Millbrook Medical Centre
Address: Southdene Primary Care Resource Centre, Bewley Dr, Kirkby, Liverpool L32 9PF, UK
Phone: 0151 546 2480
State: Merseyside
City: Liverpool
Zip Code: L32 9PF

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Never have a problem getting through to be in the wait que at 8 am. Appointments are always available for when you actually need to be seen. Always had great service.
It's a great service when you get an appointment. Like previous reviews it can be a pain waiting on the phone or redialling over 50 times, I've found that there's only 5 people allowed in the queue at once when I use to ring there use to be 10 for queue space.nnLike I say, doctors are great and when you get through to the reception to book an appointment they're really quick and do help a lot. I've went to this practice for over 17 years and rarely had issues, just mainly waiting to get through being that. Though this is a national wide thing since every doctors are always busy nowadays.
Last year would have given 5 stars. Couldn't fault it. But since they started the Accurx system it's shocking. They message you if you have abnormal test results, you have to message back, wait 2 days to be told you have a telephone appt. to speak to a Doctor but you have to wait 2 weeks for the call, who then tells you he needs to see you and gives you an appointment 2 weeks later. Such a long drawn out process leaving patients wondering what's wrong etc, even worse feeling unwell throughout this time. Last year it would have been a call from the Doc a few days after the test if it was abnormal and sorted! I really dont like the Accurx it's an impersonal and lengthy process.
Whenever I tried to get through 8am for appointment I only get :”it’s not been possible to connect your call..”. I tried calling 50 times this morning again. Same. How many appointments are there per day actually? Does anyone know? And why only between 9 and later hour line puts you through in the queue to be connected and not right away?nNewborns are not prioritised. I was advised few times no appointments left. Unless something serious. That’s a no brainer too. If something serious I guess I would not ring GP and I would go to hospital. No? Which that’s what I did.
Every time I need to see a doctor it is so difficult to get someone as the phone lines are continually engaged from 8am to 9 am as you already know I go through the the the advice system ie: 111 and online advice it's a minefield one pe pole get to see a doctor the service of the medical staff is second to none trying to get to see someone is th big problem. Still t rying?
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Directions to Millbrook Medical Centre with public transportation


Cherryfield Drive 90 meters
772
Bewley Drive 150 meters
133
19
Cherryfield Drive 180 meters
133
19
772
97A
Kirkby Sports College 250 meters
771
772
97
97A
Bracknell Avenue 330 meters
133
19
772

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