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Reviews, get directions and contact details for Milkbere Cottage Holidays

Milkbere Cottage Holidays
Address: The Square, Seaton EX12 2JZ, UK
Phone: 01297 20729
State: Devon
City: Seaton
Zip Code: EX12 2JZ

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


related searches: Original cottages Devon
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Reviews
This company are awful.... masquerading as 'Original Cottages' need to avoid at all costs - they are happy letting people stay in filthy accommodation and don't care about how they ruin peoples time off and family time.
We booked a holiday apartment with this company for the summer of 2020. We paid the full price already in January to avoid extra banking fees, as we are from abroad. Due to Corona, we had to cancel the trip and asked for the money back at least the amount that we wouldn´t have had to pay at once. The company has refused to pay back one cent even up to today, although I tried to make clear my point in several emails. So be careful not to pay too much money in advance to those people, as customer friendliness is really NOT something they are good at and they prefer money over service!
We booked Gill Cottage in Branscombe which looked lovely in the photos, but the cleanliness was poor and there a number of other issues too, for example, we reported a blocked drain on day 1 but we had no response all week. Very disappointing.
Very disappointing customer service . We booked a beautiful cottage in West Bay called Knowle Cottage which was advertised for children and had a safety certificate in the house , yet the garden can only be described as a death trap. There were 5 massive drops including one that exceeded 25ft at the end of the garden. No windows had safety locks and they're we're also several other drops in the front and back garden. Not at all safe for a two year old. A temporary fence was put up at the end of the garden , however after sending several pictures of drops and dangers in the garden every email I sent was ignored apart from one that was very rude. I am extremely disappointed with all the staff at Jean Bartlett and the way that they dealt with the situation. It was this that upset me the most. Very unprofessional and disappointing, considering the safety risks to children. I shall be contacting the council.
Communication is terrible. Very let down by this company. Feels like all they want to do is get as much money out of people during this epidemic. No help and not honouring price I paid for my stay on homesaway.
An excellent display of customer service! The Milkbere team truly put the customer first, by offering local knowledge of the surrounding area and offering suggestions of must see destinations. The booking process was easy and will highly recommend.
We have used Jean Bartlett many times and they are a great helpful and welcoming team, both on booking, on arrival and during our stay.
Milkbere deals with all customer queries very lovingly and pay attention to all of the important details we sometimes miss out as travelers. I have been booking my holidays with Milkbere for many years now and have always been exceptionally happy with their service. Thank you so much for your outstanding help in the last years, see you again soon! Wonderful cottages too, btw. I would strongly recommend Milkbere as a holiday letting agent, there is a lot of heart and passion in what they do.
My family 3 generations love Beer especially the grandchildren. We have stayed with Milkbere regularly for a few years now following a disappointing stay with another agency. All our dealings with the staff have been friendly and professional. Property details and ratings as displayed have always been spot on giving us confidence our stay will always be great. Just booked again for the whole family for 2018. Can't wait to be back with you again. Five stars thoroughly deserved.
We have used Milkbere twice and found them polite and efficient. I don't think anyone can expect more I would happily recommend to anyone.
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