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Michael Matthews Jewellery Fareham

  1. Fareham
  2. Fareham Jewelry Store

Reviews, get directions and contact details for Michael Matthews Jewellery Fareham

"We have two inspirational showrooms; Westover Road, Bournemouth and The Thackeray Mall, Fareham, each with its own collection of both fine and fashion jewellery. All showrooms also offer a selection of pre-owned Swiss watches and services such as repairs, valuations and we also buy both jewellery and watches."
Address: 4, Thackeray Mall, Fareham PO16 0PA, UK
Phone: 01329 237604
State: Hampshire
City: Fareham
Zip Code: PO16 0PA

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
I had been walking over Fareham mall asking at every jewellers how much it would cost to fix a thin silver necklace and shorten another - the other shops charged £35-40 for one necklace! Michael Matthews then offered it at £17.50 per necklace - and that is much more affordable! Good value for money and doesn't commit extortion like all the other jewellers do! Friendly customer service and a return of my necklaces within a week - excellent company, excellent staff - good value for money - can highly recommend! Thank you!"
Took my watch in to have the battery changed, straight after it started losing 20 minutes a day. I've had the watch for 12 years and it was a perfect time keeper. Returned the watch to the store a week after and was told, the battery is fine and changing it can highlight a problem with the watch. Well there was no problem with my beautiful watch until you got your hands on it.
Enquired about a Rolex to sell on their website. Received a phone call the next day requesting pictures from their Bournemouth branch. Sent immediately. After a while, they’re estimating about £1000 for a £3600 watch - Not too problematic. Guy who emailed said to leave it with him overnight to speak to the owner to clarify. Next day, another person emails and confirms the estimate is about right and has spoken to the owner but they need to see it. I reply to the email that I’ll head in to their Fareham branch if that’s alright with them still no contact from the Bournemouth branch a day later after visiting. Went anyway to Fareham anyway. Turns out, they didn’t want the Rolex after all again fine and everyone has been really nice and said you’d be looking at £1200 with them and advised to sell privately. Everyone has been really pleasant but getting mixed messages and emails from different individuals in the hopes of selling a watch to no avail is a bit of a downer. For me, I’d rather more communication and transparency.
Ordered a watch strap for a old Rotary, special order but came in quickly. Proper service. Although my item was small value, they hooked me into using them again for other pieces because they appreciate the business. Friendly and charming to deal with.
Have used them to restring a pearl necklace in the past, needed earrings for birthday present. The staff were friendly & helpful, did not rush us through the sale
Have been going to Mathews for around 9 years. They are a very professional jewellers and offer a range of services including repairs, pre owned watches like Rolex. Definitely worth a visit.
I have brought numerous gifts watches and other jewellery from Michael Matthew’s over the last twenty or so years, even though i live in London yesterday i needed a present for my wife and called the shop spoke to Matt and as usual he went out of his way to help the watch arrived in the post today perfect as promised and a thousand pounds cheaper then the nearest dealers for the same watch I rarely do reviews but good service and great experiences should be rewarded I highly recommend Michael Matthew’s thanks again Matt Regards Matt Hardy Skyglaze Ltd
I can not praise the service I always receive enough. However during lock down I needed some nomination links due to a babies bereavement and they were delivered to my door on the day I enquired. Thank you so much
I was enquiring about some jewellery I had seen in this window I wanted a memorable Birthday present.. I was intending to look in the brochure but as the assistant was so welcoming and helpful, with her help, I made a purchase same day Excellent service thank you
Went into the Fareham store, purchased a gents leather bracelet, despite being a small sale I was given good quality professional service' sadly lacking in a lot retailers these days! I will be back.
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