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Reviews, get directions and contact details for McDonald's

McDonald's
Address: Stevenage Leisure Park, Kings Way, Stevenage SG1 2UA, UK
Phone: 01438 315333
State: Hertfordshire
City: Stevenage
Zip Code: SG1 2UA

opening times

Monday: 6:00 AM – 12:00 AM
Tuesday: 6:00 AM – 12:00 AM
Wednesday: 6:00 AM – 12:00 AM
Thursday: 6:00 AM – 3:00 AM
Friday: 6:00 AM – 3:30 AM
Saturday: 6:00 AM – 3:30 AM
Sunday: 6:00 AM – 12:00 AM


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Reviews
I ordered a side salad to go with my meal, but this is what I received in the salad box: one slice of tomato, three slices of red onion, and a few leaves.nThis is the first time this has happened, and it is not acceptable.nI have attached pictures for reference.
On entering the restaurant it was fairly quiet, just a couple of people waiting for their order and plenty of tables free. The restaurant was clean and all looked great. After placing our order, it became clear all was not well with the service. The McDonald's colleagues were confused, overwhelmed and complaints were happening at the collection point. Orders were wrong, customers were angry. The situation got worse when around 5 delivery drivers were added to the mix. They were impatient and demanded attention. The Manager was called but was useless at managing anything. After a 30 minute wait! Fighting through the angry customers now at least 20 were waiting to get the food we were relieved to get out. To discover cold food, that was vile.
Literally the worst McDonald's I've ever been to in England. So bad I will list faults with bullet points...n- Drinks were warm, under-filled and tasted of soap.n- My coke was completely flat.n- No ice cream or anything available, not even ice cubes in the watered down drinks.n-Fries were over salted, soggy and had a strange oil taste as if they'd been cooled and reheated.n-The nuggets were horrendously overcooked and almost bone dry.n-Security in the restaurant but still had rowdy people.n- Restaurant wasn't clean at all.nnGo somewhere else.
I am extremely disappointed with my recent order from McDonald’s. Not only was I given the wrong item, but a fries was also completely missing from my order. To make matters worse, the burger was prepared so poorly—it was messy, sloppy, and completely unappetizing. This kind of negligence is absolutely unacceptable! What should have been an enjoyable meal turned into a very frustrating and unpleasant experience. I expect this issue to be addressed immediately.
Bought a salad at the meal and received only a few pickles, I wanted salad, not pickles!nnUpdate August 2025: they managed to mess up yet another order, they constantly do that, it’s either they give your order to somebody else, or don’t put all the extras that you choose and pay for, now they forgot to put the second burger from the order, ordered two meals only one had it’s burger…
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