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Maxim House

  1. Waterford
  2. Waterford Chi̇nese
  3. Waterford Takeaway & Fast Food

Reviews, get directions and contact details for Maxim House

Maxim House
Address: 8 O'Connell Street , Waterford , WD, IE
Phone: +353 51 875 820
State: WD
City: Waterford

opening times

Monday: 17:00-23:30
Tuesday: 17:00-23:30
Wednesday: 17:00-23:30
Thursday: 17:00-23:30
Friday: 17:00-23:30
Saturday: 17:00-23:30
Sunday: 17:00-23:30

Update Info

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Reviews
Wasn't impressed with this place. The first thing that hits you as you walk in is the smell. It was a incredibly unusual smell that was very off putting when it came to eat. It was like damp smell that had been there a long time. The food was mediocre, at best. We also found it strange that all of what we ordered came out in one plate. Our experience of Chinese restaurants is that you get a dish of the course you order and plate up yourself. The chicken wings were just balls of grease and could have done with a little draining off before being plated. Anyway, not impressed with the food or the surroundings but the staff were really nice and very friendly.
The place was well decorated and very clean. The waitress was new and was unsure of the whole menu. The food was ok, a bit greasy and other bits to spicy. The chips tasted like they were microwaved and the chicken was served in what I'd only describe as a metal prison bowl. The music was too loud and at times I had to talk over it to my friend.
Have always loved the food here! However as of late it's gone downhill big time. The latest and last attempt to order food was tonight. I ordered through just eat and spent good money! over 3/4 of an hour after it was supposed to be delivered we finally got it, freezing cold And missing half the order, I rang to complain expecting them to at least send out the stuff we had paid for but instead was told sorry we'll look after you next time!! The chap who answered the phone asked me to speak with the manager, but when he said you need to listen to this customer complaint, she said no, I don't want to talk to them. Well if I ran my business like this, I wouldn't have a business! So maxim house, you've lost a good customer, and if that's your attitude to your customers, you won't have a business for too much longer!!!
Food wasnt too bad. Bit greasy. Smell of damp in the place caught my breath though. And its a bit over priced. Also waiter constantly coming to table every 3 or 4 minutes.very annoying. Wont be back.
Empty when we got there and can see why, Damp smell,freezing there was no source of heat at all,very nice waitress, mean portioned, way overpriced ,food was not good at all, children’s nuggets rock solid and no chicken in it.Overall not worth a penny will not go back
Tonight we had a 70tth birthdayl party At Maxime House. We have been going here since Josephine opened many years ago. We have always been treated with excellent service and great food and would recommend this restaurant to anyone who expects a warm welcome ,family atmosphere and good value. We started going here as a young couple, came back with our children when they came along and now with our grandchildren. This is a restaurant that has grown with Waterford and deserves to be supported by all Waterford people. Thank you Josephine for a great evening. Xxx
We had a shared platter for starters wow there was too much for 2 people .Hubby had beef n blackbean sauce i had fried chicken n sweet n sour to die for guys not one complaint at all keep up the good work just there tonight will be back n Saturday pg as we leave n Sun .Food was super.Thanks guys young lady that was on v.friendly n chef knew what he was doing.
Absolutely disgraceful service. Had to wait an hour and forty minutes for food and it arrived cold! Rang to complain and ask for a refund and had to return the food to make sure it was cold! Woman on the phone was extremely rude.
The people are nice there. The smell of damp really needs sorting. Food is ok if a little bland. Drinks were far from ok. I don't think I would go back.
Highly disappointed with my order. I ordered the mega box which cost 20e the box was half empty only handful of potato chips and chicken and no veg the chicken wings we're so over cooked they would smash a car window..I expected more the box is not the 20e I wont be ordering from your restaurant again
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