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Matalan

  1. Ipswich
  2. Suffolk Shoe Store
  3. Ipswich Shoe Store

Reviews, get directions and contact details for Matalan

Matalan
"From the day Matalan started back in 1985, to today over 30 years on, our mission has always stayed the same; to provide outstanding value for modern families. We take our time to listen, understand and evolve to fit changing modern family needs, always with an emphasis on providing the highest quality clothing and homeware for the lowest price. 12 million UK families each year trust us with their precious family budgets and to provide the range, style, quality and value that enable them to run a modern, happy, family home. It's no surprise then that we were recently awarded a prestigious Gold Award at the Mumsnet Family Friendly awards for the third year running."
Address: 4, Orwell Retail Park, Ranelagh Road, Ipswich IP2 0AQ, UK
Phone: 0333 004 4444
State: Suffolk
City: Ipswich
Zip Code: IP2 0AQ

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:30 PM

Update Info

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Reviews
Actually quite like going here! Only issue I have had is a hole in the clothing which i had to return and was actually an issue in everyone of that piece of clothing so they had to take it off the shop floor. Usually I find some nice bits in here and always find it enjoyable and relaxed.
The most disrespectful staff I ever seen works in this store. As much as I like shopping at Matalan I won’t be coming here again due to this reason. They encourage you to use the self checkout but then they interrupt you while your scanning items such as if you don’t take the little shoe hangers rubbish from the slippers and tells me off as if I’m a child but then she drops off my scanned item on floor and refused to pick it up! This is the second time in a row we had a bad experience with staff at this store. I also have to mention that last time we had a voucher printed out from the till which i have a proof stating on my receipt but we haven’t been given it at all I’ve only noticed it when I came home. Shame nobody is trained here so unprofessional
Interesting collection of goods and a little different from other stores - convenient location and lots of parking. Sometimes a big queue at the tills
The wait for service at the tills at the Ipswich Store is Unacceptable. I will not use self service tills, but this seems to be the way the company is heading obviously cutting out staff. Whatever happened to customer service? I told the young lady on the tills, that I had seen 2 people walking out with clothes on hangers, and getting into their cars, and she was more concerned that "we do not give hangers away", probably thinking I wanted free hangers, than the fact that they had just had items stolen. I expect they got fed up with waiting to pay, and I am not really surprised. I won't rush to go back. out with
Whatever you need from clothes to home appliances can actually find there. Not always the best quality but might be in case of urgency.
Always loved going in Matalan and their selection of clothes however unfortunately on our visit just now we were very unimpressed. Upon having to embarrassingly ask staff for use of the facilities, all they could say is that they don't have any and closest is McDonald's despite me explaining my situation. No empathy. Shame on Matalan, not all disabilities are visible and it is very uninclusive to not have facilities in store. Don't shop here if this would affect you too.
My husband bought a nice suit. Reasonably priced too.
Staff not very helpful if you buy online and your order is wrong.
Long working hours, it has some toys section.
Thanks to the rude staff at Matalan Ipswich for not allowing my heavily pregnant wife the use of their toilet. Given the circumstances I'd like to think any decent person would allow such an exception but apprently it's "company policy"
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Matalan map

Directions to Matalan with public transportation

Bingo Hall 90 meters
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McDonald's 260 meters
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Compair Crescent 330 meters
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91B
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Suffolk Retail Park 360 meters
15
15A
Compair Crescent 380 meters
114
91
93
93A
97
997
X93

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