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Masterfix

  1. London
  2. London Handymen

Reviews, get directions and contact details for Masterfix

Masterfix
"We understand your property needs and make certain all assignments are undertaken to meet your exacting requirements, whether residential, commercial, retail or hospitality, a routine maintenance task or a refurbishment project"
Address: 7 Portman Mews S , London W1H 6AY, XGL, GB
Phone: 020 7518 8600
State: XGL
City: London
Zip Code: W1H 6AY

opening times

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00

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Reviews
Following a big flood in our house, Adrian and his team were assigned to carry out the renovation work. They were first class. Adrian was responsive and helpful at all times, even on a Sunday when problems occurred. We always felt that he understood the issues and did his best to help and make sure that problems were minimal. The work that the team did was excellent and we now have a beautiful house at the end of it. We feel very fortunate that Adrian was in charge.
Kieran did a wonderful job restoring power to our flat after we had tried for 2 days to find the right person. He found the cause quickly and performed a repair that was much more straight forward than we had previously been led to expect. We are very grateful for his services and wouldn’t hesitate to recommend to others.
Tony is my new favourite person! He came and fixed our toilet flush - which has been broken for over a year and a half it never flushed first time, and when it did flush, the water would keep running constantly until you slammed the flush about 20 times to get it to stop! Tony fixed this for us in 5 minutes! The flush is now smooth and the water stops when it’s finished, no aggravating non-stop trickle, just peace and quiet! THANK YOU Tony! Massively appreciate it!
James did a good job in fixing our door. He came as soon as possible and fixed the door securely and quickly as he could. He was very thorough in explaining what he has done and what needs to be improved. Very good experience. Would recommend him.
[Masterfix does out of hours emergency repairs for some Hamptons managed properties] After losing hot water an early evening, I reached Katie on Masterfix's emergency number. When explaining the issue, I speculated a different repair job may have cost me hot water. Katie immediately shut me down saying they could not touch other contractors work. When I said I wasn't sure that was the problem, she pivoted to saying my lacking hot water was not an emergency. She then litigated with me why I would need hot water. She provided no empathy, or solution. Hamptons have since confirmed Masterfix was in the wrong, as well any Google search that notes no hot water is an emergency. If you get Katie on the phone, you'll be happier and healthier paying for an out of pocket fix yourself. What a trainwreck experience. The only reason it's not 1 star is Masterfix was able to solve a previous heating issue, though outside of the promised time range.
I had my bathroom done recently. Jason did a good job, arrived on time, and was lovely overall! Everything was done quickly. Happy with it.
Masterfix were a pleasure to meet from the start. They were knowledgeable, trustworthy and efficient. They arrived on time everyday and were meticulous with their schedule of works, keeping us informed at each stage. We felt we were in good hands from the get go and want to give a special mention to Adrian and his team! Thank you so much for being so wonderful!
Adrian and his team did a great job doing up our bathroom. Should you be lucky enough to be assigned to him you will certainly be in very safe hands. Adrian is knowledgeable, professional, responsive on both phone and email, and has a great personality. Engjell who is a permanent member of his team is extraordinary - we've engaged with a number of builders over the years and have never come across such a hardworking, tidy, skilled, with great attention to detail builder carpenter, plumber, painter and so on. Thank you very much!
Jason did a fantastic job here at our pub, fixed our door very quickly, showed us what the fault was and how he fixed it, would recommend for a job well done
Following a fire at our property, Masterfix were appointed as the company to make the insurance repairs and redecoration and we could not be more pleased with their work. Project managed by Ian and with James, George and others on site as needed, the project was excellent. The whole area was masked up and we felt we were listened to and the respect for our property excellent. All expectations met above and beyond.
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