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Marks and Spencer

  1. Sevenoaks
  2. Sevenoaks Bus Station

Reviews, get directions and contact details for Marks and Spencer

"Marks & Spencer is famous for quality, value for money and customer service. M&S offers a wide range of women's, men's & children's fashions, beauty products, home lines, food & wine."
Address: Sevenoaks TN13 1AT, UK
State: Kent
City: Sevenoaks
Zip Code: TN13 1AT

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Reviews
Checkouts have been removed and self checkouts are now standard - not too pleased. Formal suit section has been removed and fewer staff members than normal - additional journeys required. Not as many staff present as before and selection not as comprehensive as other branches.
Has a supermarket/food section! Lived in Sevenoaks for nearly 2 years before finally going in M&S and turns it out had the Foodhall supermarket in the back the whole time. Why they don’t have a sign on the outside of the building I’ll never know. Tried adding it to google maps and got rejected… Theres also a cafe upstairs which I successfully added to google maps but it seems like it only has starbucks-style food
Small when compared to other branches but nice. The only problem I have is M&S website and app needs updating because they do have a food hall and a bakery which is not mentioned in the app or website.
Thank you to Joe B in the menswear department. We couldn't find what we were looking for and he was very helpful and found us exactly the right tops. Great, friendly customer service.
Excellent service. Click and collect very easy. Food is lovely. My daughter loves M&S cafe
Have just paid a parking fine of £136 for pulling into m and s car park sevenoaks for 18 minutes - where I took a phone call, exited my vehicle to queue for ticket machine, felt it was a bit pricey not familiar with locality got back in my car and drove out to see what other parking options were available. Parking was PAY and DISPLAY, there were LOADS of empty parking bays, TURNS OUT it's not just a pay and display it ALSO TIMES you IN and OUT via numberplate vehicle recognition CAMERA. Because I moved last year, and forgot to update my vehicle logbook my mother died shortly after I moved and I became a carer to three family members overnight! I did not receive any correspondence as was sent to previous address. Therefore not able to appeal and not given the opportunity to pay initial fine of £60 - which is still a HUGELY expensive price to pay for taking a call and deciding not to park there. What sort of place enforces pay and display and vehicle recognition cameras time limited ????? A greedy one. I spent £150 just the other day in an m and s local to me. How I wish I hadn't!!!!! Utterly disgusted with the hideous way I have been "caught out" by their money making opportunity in THEIR carpark!!!!!! Never ever returning.
Excellent service in the cafe today. The staff were great and went out of their way to accommodate special dietary needs even though it was a very busy lunchtime service.
We have visited this M&S a few times now and the cafe. The last time we ate, we were served by a lovely lady called Nellie. She was so accommodating and nothing was a problem. Even though visibly busy, and the baby chino for our daughter was already free of charge, she took the time to rinse and sterilise our daughters beaker so she could drink it fuss free and offered us to return it for it to be rinsed through so she could have water afterwards. She informed us that we would get the cake free with our tea, with our sparks app. An offer that would’ve otherwise been missed. The food as always, was lovely too.
Never expected M&S to be partners with a brand that says disability is irrelevant. I won't be visiting again after not so Smart Parking designed to increase likelihood of fines.
Fabulous cafe, nice space and great food. Can't argue with the value of the breakfast! :-
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