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Malt House Harvester

  1. Exeter
  2. Exeter British

Reviews, get directions and contact details for Malt House Harvester

Malt House Harvester

Story

At Harvester Malthouse in Exeter, you will find our famous grills and salad bar - we serve real food that's fresh, fun and full of flavour!

Address: 7 Haven Road , Exeter EX2 8BP, DEV, GB
Phone: 01392 490555
State: DEV
City: Exeter
Zip Code: EX2 8BP

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related searches: the malt house harvester exeter ex2 8bp, breakfast exeter, harvester restaurant, pizza hut exeter, restaurants in exeter
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Reviews
The place itself looked lovely, was clean, and the waitress was great. However, my husband ordered a burger and halfway through he found a green patch on the bun!! We complained immediately to the manager herself I think her name was Carla? and she took the remainder of the meal to the kitchen. When she returned, she was adamant that it wasn’t mould and was just packaging and she offered a replacement meal but this had made my husband feel sick and there was no way he wanted to eat another burger from the same batch of buns! We asked for the meal to be removed from the bill. The manager then proceeded to argue with me, stating she would only take 50% of the cost off as my husband had eaten the chips and some of the burger! Her response was absolutely disgusting and the fact that she argued that a portion of chips was worth half the cost of the meal was ridiculous. It was only after I insisted several times that I would not be paying for that meal that she agreed to take it off, but her attitude was terrible. She clearly has very little experience with customers and problem solving. I’ve never seen a manager argue with a customer like that. Whether it was mould or not, a bun should not be green!! She did also drop in that the restaurant was closing down so perhaps that’s why she didn’t give a crap and had a bad attitude.
I’m not one to usually leave reviews but we enjoyed our meal here so much that I had to. Our server Sarah was brilliant, I kept saying to my partner how I’ve never had a waitress at any restaurant as friendly as her, the whole team who work there seem great! Everything was clean, the tables, the toilets, everything. Salad bar was topped up nicely and couldn’t be more happy with the service and atmosphere we received. So cheap for what kind of food and service you receive truly. Really recommend
Had a lovely breakfast here and couldn't fault it at all. The staff were really lovely and friendly and nothing was too much trouble. Thank you.Food: 5/5
Our server Jo was one of the most helpful and friendly servers we have ever had. Really good with our son too and made us feel welcome and made sure we were happy. The food was perfect and hot. And we had absolutely nothing to complain about. Recommended 10/10
Served by Nikki, she was lovely and bright smiled, bubbly. Food was gorgeous, and service was fabulous! Would definitely return again. The tables and decor was lovely and clean, very homely.
My grandkids love this place. Unfortunately it is being closed down, refurbished and will be changing to a more upmarket restaurant brand owned by the same group selling better food but not the type they like. I may however, as TBF, I am not that impressed with the food outside of the salad bar. Also, maybe the refurbishment will improve the atmosphere. Service normally friendly but can be a bit slow as staff are always rushing about, as not enough of them.
We went for Christmas day dinner. The food was very much as expected at a Harvester. It was the only place locally that would allow elderly adults to order children's meals, which led to some confusion on the day, nothing that couldn't be sorted out though. However a huge shout out of thanks to the serving staff who were very festive and from the moment we walked through the door, did all they could to make the experience one to remember. There was no rushing us as the tables were all specific time booked The setting is lovely alongside the river Exe and we will certainly go back in the summer and sit outside.
If I have reviewed the Exeter branch last week Sept 3, 2023 I would have given them a 3 star as meal presentation was pretty basic like you were eating at home. No sauce served for my simply salmon and the fish skin was served on top. The sweet potato fries were very soggy it looks like a cheap fries. I said I will give another try as Harvester has been one of my favourite restaurant in Bristol. So came back again to Harvester Exeter today 09/09/2023 and the quality of food was great- it was presented like the one I get from Bristol branch. Sweet potato fries was crispy on the outside, soft on the inside. My favourite was Simply salmon served with hollandaise sauce The rack of ribs was excellent! Really delicious and we enjoyed it - meat comes off so easily from the bone. The salad bar 2nd time now - nobody seems to be cleaning and tidying up, and not refilled too. I had plenty but husband didn’t get what he wanted as containers were empty or nearly empty. The service received from Isobel was great today. Very nice, attentive and good in everything she does. She’s very active and hardworking lady. I heard her saying to the person next to our table when they commented how busy she was, she said she doesn’t need to go to the gym. Today I was not disappointed. Location was great next to the Exe.
Couple of years ago had an unpleasant experience and never got back. After a long stint we came back and service was outstanding, evening was quiet more akin to a proper restaurant and food was really nice. Prices have gone up, but definitely more worth it now than 2 years ago.Food: 4/5
It was a lovely experience, nice food and a really unique building. The server was a bit rushed, but she's a young person working in the evening, I can't blame her for not being totally present! We will return for the food and the ease of parking, very important to us due to mobility issues.Food: 5/5
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