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Magna Housing

  1. Dorchester
  2. Dorchester Local Government Office
  3. Chickerell Local Government Office

Reviews, get directions and contact details for Magna Housing

Magna Housing
Address: Oak House, Poundbury Road, Dorchester DT1 1SW, UK
Phone: 01305 216060
State: Dorset
City: Dorchester
Zip Code: DT1 1SW

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Magna have been amazing as landlords to me and my son, when I recieved confirmation from Martyn Hopkins that I was eligible for a property with them, when I was homeless with a new born baby in 2020, to the current day they have dealt with all my issues that I have encountered as a tenant and helped me keeping me safe within my home, and even more when I've had issues paying my rent, the housing officer has been very respectful, understanding, compassionate and empathetic towards the reasons why I have fallen behind on many accounts. I can not fault any of the members of staff from trade to everyone on the phone or jn the office as I have been treated really well and that is really appreciated and I have been with Magna for 4 years now and hope to stay for a very long time, keep the tenant and landlord relationship as we have now. So thank you so much Magna, I really appreciate being your tenant.
One star is too much.Speaking as a neighbour, thankfully not a tenant.If it should ever be your misfortune to have these manipulative, calculating, chancers rock up in your neck of the woods, offering to work with you as neighbours, in order to finesse their planning application, then i suggest you get any tacit agreements in writing. This company has been gaslighting me for 4 years over a boundary and access issue, and as soon as they got their planning over the line they cut me loose. Do not trust this company to act in good faith.
Only leaving a star because I have to. My mother in law is disabled and can't walk very far and has a mobility scooter. They want her to store the scooter in the bins provided however they are not suitable as leaving it in there has made the seat go mouldy. She’s been told that she is not allowed to have it outside her flat as it’s a “fire risk” yet not in anyone’s way. The bins are too far for her to walk from her flat as she is very unsteady on her feet even with her walker. But the idiots at Magna and the local housing officer are too stupid to understand this and are basically taking away her legs and her freedom! She was threatened by the housing officer that if the scooter was not put in the bins then they would remove and destroy the scooter! However this scooter does not belong to my mother in law, but to a third company who have said that that would be theft and the third party company would have to contact the police and the housing officer would be arrested! Magna will also be responsible for any damages to the scooter and will have to pay money back to the company. I really hope that one day these pencil pushers will end up immobilised and then they will know what it’s like, and get treated with the same disregard and disrespect as my mother in law. Absolutely disgusting how we’ve been treated!
My mum has been a magna tenant for 18 odd years. Now the house has needed some work doing and they are useless and borderline abusive. Cancelled appointments, not fixing things properly, breaking things and swearing. Leaving a house head to toe in mould and they don't want to know. I sense a compensation law suit coming regarding health and safety soon. Some appointments are 15 months+ wait.
I have been with this company for 2 years, i came to Trent because of the connection with Charles II and his escape in 1651. The administration lacks any accountability, there is poor communication, and any response is quite frankly shocking. The maintenance teams are excellent and hard working, but are dragged down by the the lack of basic organisation from this company. R Jukes.
So which is it Magna, do I owe £700 or £200? Your letter says £700, but the account says £200. And while I have your attention, is there a surcharge or discount for living above a neighbour with constantly nuisance animals on the loose that bare fang so much many couriers don't want to enter the building? Yeah, my advice to anyone fortunate enough to be able to pick and choose HA landlords is be picky enough with your choices to go with someone else. Edit - Contact you? Contact... You? The last time I tried that, the person I spoke to was not only dismissive of my distress caused by your company, but also instead of answering my simple question made a point of registering me as in the wrong. Adding to my distress, and even laughing when I expressed it. Eviction threats, intimidations, intrusions, are the best any Magna tenant can expect. All with no recourse or apology because those of us suffering your overlandlording know if we try to stand up for ourselves, or have our own lives free of your constant commanding, we'll simply be beaten down with yet more threats, intimidations, and intrusions. These are peoples' lives you're playing with, shrugging off, mocking. Housing security is one of the fundamental needs for a stable life, and something Magna tenants can only dream of as instead we're perpetually on edge waiting for the next barrage of invasive demands.
We have been without hot water for a bath or shower for 6 weeks now . We have a vulnerable person living with us . We ring and message but all we get is fobbed off about waiting for a part .we have asked our housing officer to ring us to no avail and to top it off they we're scheduled to come today to do the repair my son took a day off work and they didn't show up. Their customer service people are very unhelpful I'm furious
Logged broken shower repair 5 weeks ago, electrician didn't turn up on the 27th Feb, phoned on 3 consecutive days, you will get a call today, nope nothing, just getting mugged off, only thing magna are efficient with is very quickly sending nasty letters if they don't get rent on time, idiots.
A light has gone from my bathroom which needs to be replaced by a electrician . I reported this repair two weeks ago . I was given my first date of repair last Wednesday but it was cancelled due to an emergency they said . I was then given another repair date on Friday 15 th December, that too was cancelled for same reasons an emergency. Then I was sent a text to say it would be done on Tuesday today 19th December and guess what another no show , this time my emails were ignored, office closed and no new date for my repair . It’s the inconvenience of having to stay in all day and chase Magna up for information as they don’t keep you updated. I also have a dog that needed walking I now have to walk her in the dark . These people do not care about their tenants .
The worst housing association I've even encountered. The discrimination against disabled people is disgusting. Even following the complaints procedure magna lie and don't uphold even when they are guilty of endangerment.
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