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M&S Didcot Foodhall

  1. Didcot
  2. Didcot Convenience Store
  3. Didcot Store

Reviews, get directions and contact details for M&S Didcot Foodhall

M&S Didcot Foodhall
Address: 66 Orchard Cl, Didcot OX11 7LG, UK
Phone: 01235 427289
State: Oxfordshire
City: Didcot
Zip Code: OX11 7LG

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews
Town centre food hall and only has small paper bags or large plastic bags. I was buying 8 or 9 heavy items and I was not confident in the strength of the paper bags so I ended up with one plastic bag which forced me to carry all the weight with one arm. Ideally M&S would provide bag solutions which work for all food combinations and transportation choices.
We ordered breakfast here yesterday, and the customer service was questionable!nWe explained to the older lady that we were missing a breakfast toastie and she replied the other lady brought it out!nWe said no we are still missing one.nThey didn’t offer an apology or to fix the issue just a ‘we already brought it out’.nnThe younger girl then came out to us with a breakfast toastie that was not any of ours and said I have this one and we said no that’s not ours and she replied ‘do you want it or not’ and then stormed off into the kitchen.nnTheir customer service needs practice & to understand that if they messed up the service offer a refund or fix the issue instead of coming out to the table and saying ‘do you want it or not’ !!
You get a good selection of food there along with Colin the Caterpillar cakes plus you can pick up good you ordered from M&S online. The cafe even sells slices of cake with Colin the Caterpillar
Love M&S food hall and the scan and pay option. No interaction with anyone or any self service till. This trip was to pick up clothing. Located at the back of the food hall.
I’m usually happy with visiting this Store but today I felt very dissatisfied. I use the self checkout for efficiency but today unfortunately I needed help. There was no one around apart from a lady on the till. I asked her for help & She called out to a man but he didn’t come. She shouted to me to just use another till So I had to re scan all my Shopping. How can this be more efficient? Not very happy with this standard of Customer Service
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