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Lotus Restaurant

  1. Warrington
  2. Warrington Meal Delivery

Reviews, get directions and contact details for Lotus Restaurant

Address: 64 Orford Ln, Warrington WA2 7AF, UK
Phone: 01925 652676
State: Warrington
City: Warrington
Zip Code: WA2 7AF

opening times

Monday: 4:30 – 11:00 PM
Tuesday: Closed
Wednesday: 4:30 – 11:00 PM
Thursday: 4:30 – 11:00 PM
Friday: 4:30 – 11:30 PM
Saturday: 4:30 – 11:30 PM
Sunday: 4:30 – 11:00 PM

Update Info

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Reviews
Ordered for the first time tonight and will certainly be the last time as well. The appetisers split opinion, I thought they were alright while my wife didn't enjoy much at all. When it came to the main event we both lost our appetite pretty much straight away. We both ordered a box 🗃 meal to go for something different as our usual choices don't offer these. There was just no taste to the sauces and the meals looked congealed and nasty. My wife had the yakisoba sauce and there was less flavour than in one of the pot noodles you'd buy from a supermarket. I had the szechuan sauce which managed to have the heat you'd expect without any of the flavour. We called up to ask if there was any way we could swap out meals for something else as neither of us were enjoying it and had only had a mouthful of each. After a conversation involving the woman shouting in her own language to someone else without warning, she came back with the offer of sending out two more of the same meal. We said that we were hoping to switch then as we just didn't like them, but she said it was that or nothing! After a couple more refusals she also said that she couldn't afford to do something else. The meals all cost around the same so what difference would it make?
6 years ago (19-05-2018)
Food was presented fantastic and the taste didnt dissapoint. great selection of food and fast delivery. Will deffo be ordering again.
7 years ago (01-02-2018)
Lovely food. Staff are always nice and polite. One of my favourite takeaways.
7 years ago (04-09-2017)
I recently bought a special fried rice from Lotus' Chinese restaurant, as I do not eat Chinese food often, I asked the lady at the desk for some advice. I asked her what the difference was between a dry and wet special fried rice. She replied with "one is wet and one is dry", I laughed this off thinking it was a silly joke but was mistaken when I asked more thoroughly to find the specific difference. She finally, after around two minutes of explaining, told me the price difference and that one had "sauce" on it. I proceeded to buy the dry special fried rice. I waited only a short amount of time before I received my order, only to find there were peas in my order. Although I wasn't very pleased with the previous conversation and responses, I pointed out to the lady that there were peas in the dish. The lady begun to explain that all the fried rice dishes "except egg fried rice" came with peas; the lady also stated that all Chinese take always have the same recipe (including peas) and that I should have known that. I was appalled that she assumed I should know this information almost as if it were common knowledge. However, I begun to search the menu for this information but no such was found. As I am allergic to peas, I explained that I could not eat the dish, she replied with a stern "that's not my fault". A response I was not to keen of, appalled in fact. I asked if there were anything she could do about this and she replied "I can take It to the chef but he will only pick the peas out". Anybody with any sense knows that this is still highly dangerous when a allergy food has been in contact with the other parts of the dish. I explained that this was dangerous and once again received the reply of "that's not my fault". I decided asking was no longer an option and demanded, due to the fact that the menu stated no such thing, that she gave me a refund. She said there's "no way I'm going to do that because it will go in the bin and then I have wasted money and that will be on me", trying to say that she could not give a refund because it would seem like she had wasted money and food to her manager. I then asked to see a manager, but the lady said "there is no manager". She opened the doors to what I assume was the kitchen staff and began to yell in a different language. She then turned to me and said "no", and that was the last attempt I made. I am appalled and quite frankly never want to order from this place again. Rudest staff I have ever had the misfortune of dealing with. The lady just seemed like she really did not want to be there but this is no way to treat customers if that is the case.
8 years ago (09-10-2016)
the staff were very rude. Food didn't even show up after 2 hours when it was supposed to take an hour and a half. We couldn't even get the 'restaurant's' phone number! it only came up with a private number in Manchester. We had to get the number off the Just Eat customer service man. When we rang up asking how long the food will take ,they said they didn't even want our service and they were making us cancel our order! we didn't want to because we were starving. Then the woman on the phone was shouting down the phone , saying 'cancel the order' 'we don't want your service' then they hung up on us whilst we were trying to explain to them that we just wanted to know how long it would take. Absolutely awful customer service- they need to learn some manners. They shouldn't set up a business with no knowledge or sense of polite communication with customers. Doesn't even deserve 1 star! Would not recommend to anyone. I would rate the food but they cancelled our order so I wouldn't know.
8 years ago (05-10-2016)
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