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Reviews, get directions and contact details for Lotus House

Address: 389 Stockport Road Timperley, Altrincham WA15 7UR, XGM, GB
Phone: 0161 980 8830
State: XGM
City: Altrincham
Zip Code: WA15 7UR


related searches: Lotus House Chinese, Lotus Chinese takeaway, Joy's House menu, Chinese Takeaway near me, Just Eat, Chinese near me, Wings Chinese menu, Good Choice menu
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Reviews
I ordered peking chicken and called up to make sure it was crispy chicken they confirmed I was not sent crispy chicken and called again to ask for it to be sent out again, I was told yes 10 minutes on the phone I wanted 20 and called again as I was hungry then I was told on the phone I didn’t ask for crispy chicken when I specifically called and made sure it was going to be crispy chicken. I only like chicken this way and will not eat it any other way. I have asked for a refund on only the chicken baring in mind this was a £57 order and I have not yet received a refund I will not be ordering from here again as the staff are very rude and don’t understand English very well which is probably the reason this happened in the first place.
Order crispy chilli beef and you get beef with ginger. The food is always cold, not fresh. After thinking oh we will try this place again tonight's......A warning don't order from this place. Report it to them no apology. Don't order that way you qant be disappointed.
Used to be one of the best around, sadly this is no longer the case. The beef was tough and the curry sauce was thin and tasteless. I have been a regular here since the late 80's but it's time for a change
I ordered some spare ribs and asked for them to be well done. They obviously don't know the meaning of 'spare' as in 'sparingly' or well done. I was expecting to have some individually boned, dark coloured thin ribs - as they're obviously the easiest to get 'well done' Instead, I paid £7.10 which is the most I've ever paid anywhere in the UK for BBQ ribs - and got the biggest, fattest - nothing spare about them ribs I've ever seen. And all of them were double boned - you should never ever get any ribs double boned from a chinese takeaway or restaurant. The chef is obviously incompetent and has no idea how to cook chinese BBQ spare ribs. They were the worst ribs I've ever seen in any takeaway or restaurant in over 30 years which in my lifetime is ever. Never ever seen ribs as bad as the ones I was served tonight. I've just finished a late shift and drove back to the takeaway but they'd already closed. You can keep my money - I left the ribs for you. They were disgusting and I will never ever give money to you again. This used to be my go to chinese - it has obviously changed hands and the standard has gone from high to non existent. I will pass the word around to all my family and friends and say I don't know about the other dishes but they have no idea how to cook BBQ spare ribs - double ribs? Omg.
Food as expected, nothing special, once it finally arrived. Didn't appreciate it taking 1 1/2 hours for a simple 1 course meal for 2 to arrive, clearly inaccurate information given to customers via Just Eat app. Also didn't appreciate being lied to when querying if our order had been dispatched, was told it had been and still didn't arrive for 30 mins, we live about 1 mile away and were hoping for a nice convenient meal. Disappointing instead of a nice treat, won't bother again
Poor, poor, very bloody poor!!!! We ordered at 17.05. We were told that the food would take 35 - 50 minutes, which was fine. The takeaway rang at 18:05, and said the driver was close and she’ll contact the driver and tell him to ring us, the driver never did. I went out on foot to see if I could see him/her, meanwhile my fiancé was trying to get hold of the takeaway. The shop did answer but we found it very hard to understand what was being said. We ended up driving down to the takeaway in our own car to then find out that the original call taken by us was from the 5 or 6 year old child that was sitting behind the counter. To top this all off, we ended up paying for the food in full but got a free can of coke in compensation. Avoid at all costs, and we’ll be never going back to Lotus Chinese takeaway ever again!!
Ordered chop suey roll and special fried rice tonight. All arrived in good order and in good time. The chop suey roll was ok and acceptable. The special fried rice was quite frankly disgusting. Under cooked meat in a watery garlic tasting sauce. And the best bit….a pile of fat on the plate. Sorry but never again.
Tried this place for the first time in 2020 after my previous fave Ma's closed down, and other than the odd long wait on a Friday or Saturday here and there I haven't had any issues with them. Really love their S&P chips, and their mains portions are always big enough for leftovers the next day. Delivery drivers are so friendly too.
Excellent meal, this was the best takeaway I have had in a while. Everything was hot and fresh. Will be ordering again
Absolutely disgusting, wrong order and couldn't even eat it. My partner rang back and was told manager wasn't in and pretty much tough. He actually ate some of his and it's 5am now, he's been up being sick most of the night. Great birthday treat. Never again, contemplating reporting to environmental health as there's something seriously wrong
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