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Reviews, get directions and contact details for Lloyds Pharmacy

Lloyds Pharmacy
Address: 43 Queen St, Seaton EX12 2RB, UK
Phone: 01297 21898
State: Devon
City: Seaton
Zip Code: EX12 2RB

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I found the staff rude and unhelpful. On my first visit they refused to sell me a promotional 2 for 1 item, despite the item being advertised as such. Another time I was refused a free plastic bag for an item I purchased (an item that was available for sale as well as on prescription). When I checked with their head office I was told I should have been given a free bag. On another visit I collected a prescription for a friend. I signed as the patients representative. I took the two bags I was given direct to the patient who broke the seal and checked the contents. One item was missing. He telephoned the pharmacy and was told he would be rung back in five minutes. Ten minutes later he rang them back. They asked for more time. He ended up walking to the pharmacy himself. There he was told he was firstly "not himself" i.e not the man who had been in earlier. The staff then said I had pretended to be him. Since I signed as his representative they were lying. They then went on to suggest that I had opened the bag and taken the item for myself. The bags were delivered sealed and untouched. I have never experienced such rudeness. I have been accused of fraud and theft by the staff, as was my friend (the patient). I have been a home carer for over 5 years and have collected prescriptions for others on numerous occasions. The member of staff who first served me was surly and the lady behind the dispensing area seemed preoccupied speaking over my head to another customer. I will NEVER use this branch of LLoyds again and it may well have put me off using the whole chain. Something is very wrong with this branch. I think an investigation needs to be done by their head office if not by the police too. This pharmacy thinks itself above the law. Avoid it and use somewhere more professional and courteous.
9 years ago (18-02-2017)
Very disorganised and incredibly offensive staff. One item was missing from my prescription and rather than apologise they first accused the friend who collected the prescription on my behalf of impersonating me & stealing the drugs. Even when they discovered that my friend had filled in the form correctly- as someone collecting on my behalf they then suggested he broke the seal & removed the drugs. I was treated like a crazy person. I overheard the chemist & staff arguing in the back of the store and though they admitted to each other they might have made an error, they insisted to me that it was my fault. Rather than accepting a telling off & lecture I called the police - as I was not prepared for either of us to be labelled liars or thieves. The police advised I spoke to lloyds head office. They, at least, were gracious offering a full apology and accepting that no one should be so awfully treated. Avoid!
9 years ago (18-02-2017)
Has your usual medicines, but also little gadgets for measuring blood pressure etc. Lots of health services too.
9 years ago (25-06-2016)
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