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Lloyds Bank

  1. Bury
  2. Bury Bank & Building Societies

Reviews, get directions and contact details for Lloyds Bank

Lloyds Bank
"Lloyds Bank is proud to serve the people, businesses and communities of Britain. Lloyds Bank is one of the UK’s leading retail and commercial banks, with high-street branches, award-winning online, mobile and telephone banking services.To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 45 The Rock , Bury BL9 0JP, XGM, GB
Phone: 0845 072 3333
State: XGM
City: Bury
Zip Code: BL9 0JP

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Reviews
Very good bank but very rude stuffVery unprofessional stuff I never seen my life bank run lik this
Amazing customer services. I have been assisted by Sue, very friendly and smiley person ! Thank you for her good advice and help.
Attended Lloyds in Bury today with my elderly disabled mum to show evidence of my stepdads death certificate and remove his name from the account. Staff were unhelpful and told us to use the phone to call the bereavement line which we did for the lady on the phone to start shouting at my mum to the extent my mum got upset and started to cry, I went on the phone and questioned why she was shouting at my mum for her to respond “I'm not shouting, I’m raising my voice” shocking service and will be looking at moving her account to another bank.
Lloyds is the biggest joke ever, they wont let you money when you need it, but they happy to lent you when you dont need it, makes a lot of sense with them, always had nothing but problems stay away if you can
Takes over an hour to help an oap make a payment
Queued up for 1/2 hour for the cashier only 2 working only to be told I had to join the other queue for help/advice as my account was inactive and they couldn't help. Only 1 person working at that desk and I'd still need to rejoin the other queue again to get my money. So gave up
I have to say, using this branch on a regular basis, that service in here is very slow. 3 cashier points but only 1 staff working dealing with a long queue of unhappy customers. Nothing changes. Poor service. All too much focus on doing everything online which will be the death knell for high street banks.
I had a meeting with a business banker to simply add my wife to my account. Went through 90 minutes of pointless chat, monotonous and repetitive videos, all to be told the computer says NO! Thank you for wasting my time Lloyds, I’ll take my business elsewhere. Common sense is obviously very difficult for you to comprehend as a bank!!
Nothing but problems with them, unhelpful staff, waste of time do not open account with this branch
Went in today helpful staff closed an online account swiftly and transferred my money into the current account I hold at Lloyds the lady who served me was pleasant and treated me well branch was clean and tidy all cash machines in working order
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