Reviews
I stayed here back in early June with my elderly grandparents. The hotel itself was clean, stunning decor, great views from our rooms and amazing location. Our rooms were very spacious and were well equipped, it was a beautiful touch filled with bottled water and Scottish chocolates. All requests such as room service and extra amenities were met, again thank you to the team. Access to the gym was a great touch too! Despite being a busy season I was the only one in the gym which was great!. Breakfast was included, and it was one of the best buffet hotel breakfasts I have had globally. We were very impressed. The staff were all extremely friendly from reception, to the cleaners and chef! I want to say a special thank you to Maria, who went above and beyond to make us feel comfortable on our weekend stay. We sure will be rebooking with Hotel Indigo Glasgow for our future Glasgow stays. I highly recommend this hotel to all.
I stayed at the hotel over night. Nice and clean room. Feel really excellent and took a good rest And nice staff at reception when check in. Location is great if you take a train here. Nearby the station. Easy to find food and shops nearby the hotel. Breakfast is excellent and staff are friendly. Car park I drove here and parked at Q-Parkjust cross a road from hotel. Be reminded that asking the parking charges matter when you arrive. For your reference, I came at4pm and went out at10am next day. The price was £15 for me. Highly recommended it. Hope to help you. Enjoy
Fantastic hotel and greag staff who sorted a booking mistake made by a colleague professionally and displayed exemplary customer service. To the lady on the desk at 10pm on Thursday, I can't thank you enough for saving the trip from being a disaster. Breakfast was a hot buffet and really good quality. Pancakes were a really nice touch, the breakfast could have done with black pudding and fried egg to be perfect. Only reason this is 4 star is the booking error which without the great staff on desk could have meant a long and early trip back.
Lovely hotel very central five minute walk from Glasgow Central Station we had a very nice room and great service. Breakfast was fantastic served by Scott who made us feel very welcome. Would definitely stay here again
Lovely city centre hotel. Spacious, well maintained room. Staff were lovely. With noting that the hot breakfast needs to be ordered. I'd already filled up on the cold buffet so missed out. Unfortunately it wasn't pointed out to be in check in or when arriving at the breakfast room.Rooms: 5/5
This hotel is looking very tired in the room and especially in the bathroom the room seemed clean till you looked closer with dust on the tissue holder that hadn’t been cleaned or moved , dust at tea tray station and carpet edges needing cleaning attention. I complained to reception because our bed had no mattress protector a basic and 3 pillows out of the 4 had protectors but one didn't, also the magnifying mirror did not light up and the bathroom is dark. I was told non of the mirrors worked in any of the rooms, she then apologised about the lack of protectors and said the cleaning member must have forgotten?? What about your IHG clean promise? I asked for it to be sorted but was told this wasn’t possible it would be tomorrow and since we were only one night it was what it was nothing done not even a follow up …. In fact we were not even asked if we enjoyed our stay on checkout. There is a massive downhill difference in the Indigo which was in the past of a higher consistent standard on all levels.
Hotel staff went above & beyond to accommodate us on a very busy week in Glasgow. After train delayed our stay. Nice, friendly & helpful. Lunch was great too! Thank you Mark!Service: 5/5