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Reviews, get directions and contact details for Leighton Road Surgery

Leighton Road Surgery
"The surgery has been established in Leighton Buzzard for over 40 years. During this time the practice has grown in size to meet the needs of our growing patient numbers and needs. We are very proud of our reputation for providing top-quality healthcare."
Address: 1 Leighton Rd, Leighton Buzzard LU7 1LB, UK
Phone: 01525 372571
State: Central Bedfordshire
City: Leighton Buzzard
Zip Code: LU7 1LB

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
So thankful to Bev on reception who has been Super helpful and who accommodated all my needs with all my requests, time scales and making it all happen. Thank you. would also like to add what a brilliant service I received regarding a change of prescription by Barbara and David managing to book me an appointment at the surgery’s earliest/advice also given on another service I needed, very impressed with how the receptionist have a assisted me with all different services over the last couple of weeks. Thanks again.
I have just signed up for the surgery as I had changed address. I went this morning to book a blood test that I had already at my old surgery but they had to cancel as I moved to this surgery. The receptionist said I needed to speak to a doctor first, so I was able to get an appointment with a doctor that same day, get assessed and checked over and have my blood test booked within a few weeks. I think it’s excellent service and all the staff are very polite and friendly.
When you call they ask to submit the online form. Online form page is constantly down and not taking any entries, so you should call yourself lucky if you manage to fill one. Then you don’t usually get what you asked for anyways. If you need to book apointment with the GP who ASKED you to folllow up with them on test results… hahaha… good luck with that too. They do not take appointments via online form, they may take appointment when you call the surgery on that very day at 8am. But probably you will hear they are already fully booked how???. But the best is when you are unemployed and healthy person who has plenty of time and energy to go to the surgery at 8am and person beg receptionist to get an appointment on the day, no advance booking!! and pray that there are still slots to the GP who you meant to visit…. Wow! Of course nhs is not in its best shape nowadays but this practice is just below any standards. Stay away if you can!!
Just spoke to receptionst at surgery tried to get an appointment to have medication review for my diabetes was told cant get to see nurse no availability dont need it for another wk or so still no joy this place is going to kill somebody and it better not be me
Posted on behalf of my mum Fantastic experience- Used the e-consult option Monday morning- was offered a GP face to face appointment in the afternoon. Felt listened to and cared for in the GP consultation. Thank you to the reception team who are consistently kind, reassuring, polite and caring.
Over the last six months I have seen at least a doctor a month and have been diagnosed with a number of medical conditions. I have been referred to Milton Keynes hospital three times and now under the care in three different departments. The treatment I have received from the doctors here, have been excellent. The doctor I saw this afternoon went above and beyond to deal with the problems I presented her with today and despite the fact I am being referred to Milton Keynes hospital again, I left the room with a smile on my face because of how nice she treated me, explaining everything so that i understood and the reassurance she gave me. I thought I must write a review as everyone writes about there negative experiences and I have had a number of positive ones, not just for me but my daughter too. I also wanted to say that on one of my earlier visits a different doctor ended up calling an ambulance and she put me on oxygen while we waited. Despite me worrying she kept me calm by talking to me and I didn't need to respond. She then transferred me into the care of two nurses who were also fantastic at keeping my mind occupied and keeping me calm and relaxed whilst we waited for the ambulance team. I would have given five stars but I too have experienced some form of disappointment but nothing serious.
Had an unpleasant experience from a nurse who was working today. Bassett road surgery work with this GP practice, so they sent me here. Assumed i would be seeing a doctor but appears to be an ongoing thing where they book you with nurses without asking you if this is OK. Saw the lady today about a back problem I am having. After a quick and patronising assessment, I then asked if she could please give me a prescription, so can get my repeated medication for such and such, to which she took her glasses off and rudely went "darling you don't even need this medication". She also repeated in a rude way emphasising darling to perhaps act like shes not being rude, when its clear she was; saying; "DARLING I am only here for the problem you said, not anything else" Very unprofessional nurse who could have been anyone really giving me rubbish advice. The star is for the car park.... I guess. your nurse clearly needs to retire or get fired. Happy weekend!
1 star is GENEROUS for this epic failure of a service but I wouldn’t go as far as describing LRS as a service at all. I explained to the receptionist that I had been advised back in April 2022 I was on a 10 week waiting list for something and she went on to update me that that particular service wasn’t available through the surgery anymore, followed up with laughter. To say that I am less than impressed is an understatement - this surgery deserves to be shut down their reputation as unhelpful, rude and utterly useless prevails them regardless of who has managed it over the years.
If I could give 0 I would as this is what I got from my appointment today - 0 help. Thanks for the link they send me about tendonitis. But even that one is 0 use for me as it contains general info about tendonitis and nothing about my particular case, not even a single mention about what should I do at least for my achiles pain. Ridiculous!
A great GP hub, friendly staff and I've never had to wait long. The medical staff have always been understanding and I've been dealt with in a professional manner. They take time to listen and understand. Of course they are busy, it's an expanding town and the population is getting bigger, but I've never had cause to complain. Well done LRS, you got this!
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