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Reviews, get directions and contact details for Leaders Wigan - Estate & Letting Agents

Leaders Wigan - Estate & Letting Agents
"The branch is open as usual and our local experts are available to help with all your property needs, we are operating to COVID-19 social distancing guidelines including offering virtual valuations and viewings, during this time please email the team rather than call. We are delighted to operate a branch in St Helens, from where we aim to help you realise your ambitions in the local property market. We cover St Helens and all surrounding towns and villages, so if you are planning a move in this area get in touch with our team of local property experts. As well as helping you sell, let, buy or rent a property, we offer a range of services in areas such as mortgages, auctions and new homes, making us the go-to property specialist."
Address: 2 Millingford Grove, Ashton-in-Makerfield, Wigan WN4 9BA, UK
Phone: 01942 717242
State: Greater Manchester
City: Wigan
Zip Code: WN4 9BA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Highly recommended. I love Leaders for the personal touch. During our application, I would just call and Cara already knew who she is talking to, always updating me about progress and made it very easy to power through the necessary checks. Really helpful and professional, the team has done their very best to make us happy and fulfil their part of the agreement. The welcome pack was an incredible surprise, it feels like leaders does go the extra mile to bring a smile on your face. Many thanks!
Changed review after living in a property provided by Leaders. Absolute shambles, finally have direct contact with the landlord after they refused from both sides, since we moved in we have reported issues with the property from leaks, bad electrics, non working oven for them to blame it on the Landlord. Landlord personally comes to the property and is shocked, they have been charging him for works done but never carried out the works before we took tenancy. They told us to contact the local council to report the landlord, they offered no help or advice and was still taking money from us and the landlord. After one conversation with the landlord all work is being organised to be done, this could have been months ago if they had given the landlord my contact details. Horrible from both sides!!
Cara has been amazing throughout our application and moving in process. Any questions we had, Cara was always on hand to help and respond very promptly with any information we needed. Thank you for everything, we love our new home.
Fantastic service from Cara and Susan they helped the move really simple and quick! Everything was done online but when I got stuck on something Cara was there to assist. Would definitely recommend!
I truly thank the team for helping with my move, very professional and friendly they made the whole moving experience stress free and simple. Huge thanks to the staff at Leaders especially Cara & Sue. Cara was really amazing, she cleared my doubts and readily made help available where l had a challenge reaching the property management team to see to getting my radiator working. Leaders blew my mind when I was given a welcome pack on move in day. thumps Up. Thank you! :
Cara Maleedy’s role as negotiator of the St Helens branch has been exemplary. I’ve always found her to be highly professional and motivated in finding tenants to fill my property in St Helens. I really appreciate the way Cara always keeps me informed of the process, whether discussing the suitability of different tenants or informing me on the progress of tenant checks. Cara has always adopted a fantastic hands on approach that is extremely reassuring and comforting to a landlord residing in London. Keep up the great work Cara – thanks again!
The Leaders provided an excellent professional service.Cara was simply amazing and excellent at her work.She was kind enough to clarify all our doubts and the telephone conversation were professional and meaningful.Thank you so much for smooth ,easy and worry free process. Sarah Jones was extremely helpful and smashing.We are now settled into our lovely new home . Much thanks to the team at Leaders Letting & Estate Agent St Helens
I rent a flat through leaders and had a problem with the boiler, was sorted in no time at all. Special thanks to Sarah. 5*. Thanks Tim Wheldon
We rented a property with Leaders for 4 years. We had a few issues whilst living there, some of which were kind of half sorted and some were just ignored regardless of us raising the issue several times. We didn't really have any problems with Leaders themselves as such, they were fine to deal with, until we gave our notice, and since then we've had awful service and are still waiting for them to refund rent payments they took after we moved. We gave our notice in November and were told that due to the date we gave notice the tenancy would only end in Jan, unless they found a new tenant, in which case we'd have to pay a re-letting fee. They found a new tenant within a week, but yet still continued to take rent from us for 2 months, and also still expected us to go and let the new tenants in to measure the property. The first day back in Jan they told us we had to take the keys in that day, otherwise we'd have to pay rent again, even though they'd already taken it. We took the keys that day regardless. Yet we are still chasing for a rent payment to be refunded as we've only had one month back. It's also now been nearly 3 months since we gave notice and we haven't heard anything about receiving our deposit back either. I have been emailing Sue, who is apparently the lettings manager, but my emails are being completely ignored! No idea how they've got decent reviews on here - the reviews on other sites are more reflective of the service we've received!
Sarah Jones our property manager has been amazing to deal with, even though I am overseas. She is straight onto sorting things out for me and provides me with updates immediately. It’s a pleasure to be dealing with her. Would definitely recommend her
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