Kwik-Fit GB

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"Kwik Fit are the leading experts in automotive parts repair including tyres, brakes, exhausts, MOT testing, car servicing and air conditioning recharge."

Address: 136-142 New Kent Road , London SE1 6TU, XGL, GB

Phone: 020 7703 2221

State: XGL

City: London

Zip Code: SE1 6TU

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Reviews

I visited KwikFit - Lower Hampstead today and had a generally positive experience. The staff were all very nice and polite, and the service itself was good. However, I did notice that the receptionist seemed quite busy and wasn't particularly welcoming. It is a Saturday and he was the only available staff member as a receptionist, so I can understand that he may have been overwhelmed.  On the downside, I did find that the quote provided by KwikFit was very expensive compared to other known garages. Additionally, I was asked to change one tyre that I had only replaced a few months ago because the manufactured date was considered too old, even though the tyre tread was still new. This was disappointing, as it felt like an unnecessary expense.  Overall, I would still recommend this location for its quality service and friendly staff, but would advise caution when it comes to pricing and repairs/replacement recommendations.

I called Kwik Fit on Lissenden Gardens this morning to see if I could get assistance with a flat tyre, I was advised that I would not be able to get any help until after Christmas. After explaining my desperation, I was advised to visit the branch but will have to leave my car until a Mechanic could squeeze me in. I got a call to come and collect my vehicle after 5 hours which I am eternally grateful for, a massive thank you to Darren and his team for helping our family in need for the Christmas. I would recommend anyone to visit as the customer service is amazing and the guys go above and beyond to help.

Came in today for a diagnostic report was greeted with a smile dealt with swiftly they got to the bottom of my problem and I'm so happy I've booked in for a service with them in a week's time. Keep up the good work lads I will be recommending to whoever will listen. 1 happy customer

Had a slow air pressure leak and as I’m very local I took my car here. They were very busy and I hadn’t made an appointment but one of their technicians very kindly diagnosed the problem in about 5 mins. The alloy was cracked. They recommended an alloy specialist about two miles away. My tyre was put back on and filled with air. I was assured the pressure wouldn’t drop significantly whilst making the journey, I was given a print out of the alloy specialist’s details. I wasn’t charged a penny. I think the technician’s name was Hugo, in case I’ve got his name wrong he drives a Mini Cooper  The recommended alloy specialist was excellent. Was back on the road with a repaired alloy within an hour. I will now be a regular customer at this branch of Kwik Fit. Great customer service. Thanks Hugo the technician who drives a Mini Cooper

An extremely helpful, polite and friendly team who did an excellent job repairing a tyre/alloy.  Very knowledgeable and they put right a problem caused by a previous garage. I would definitely recommend them.

It was the end of the year, I had a puncture that morning and I was due to drive to a New Year's Eve party in the evening. I called Kwikfit and although there were no booking slots, the guy asked me to bring it in after 11am and they would try their best to fit me in. So I did. They fixed it within half an hour, and I drove away feeling very, very happy.

I turned up unannounced on a Sunday morning and the guys were massively accommodating and fit me in then and there. Very helpful, friendly and gave clear explanation on what the issue was and my available options. Big thanks to Amadu and the other gentleman who assisted me in the reception office!

Really awesome service, they got me sorted same day I called and were very open and professional. They even noticed another issue and gave me a recommendation of where to get it sorted. Definitely be using them again.

Such a great team of guys, happy to help and share knowledge. I was with my 18 month old daughter and I was dreading the wait but as we were waiting it was clear this group of guys were not only knowledgeable, they were kind and very competent.

They, the Gospel Oak branch, were brilliant and very kind to me in a crisis. I was driving to the hospital where my husband is dangerously ill and suddenly got a flat tyre. They asked the other customers whether they would mind if I jumped the queue and had me back on my way to the hospital with two new tyres in no time at all. And they were also very kind in their dealings with me.

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