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Reviews, get directions and contact details for King Cross Post Office

Address: 224 King Cross Rd, Halifax HX1 3JP, UK
Phone: 01422 364893
State: West Yorkshire
City: Halifax
Zip Code: HX1 3JP

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 6:30 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Very rude and arrogant man - always shutting when it suit him. His parents should be ashamed of him. Doesn't deserve to be in a Post Office
It’s never open when it’s supposed to be open it has the opening times of 08.30am but when you got at 10am it’s never open. People are always waiting for hours. Pensioners are waiting the most you should keep them waiting when it says the timings it should be open. I went today at 10am and it was closed that’s when I made the video.
Not wheelchair accessible. There is a high step to get in so unless your mobility is perfect you will struggle to get in. No parking either. In 2023 you have to wonder why a Post Office has been opened in an inaccessible shop when there are lots of more suitable buildings in King Cross.
It says on Google and its website as well as on the the door that it closes at 5.30 on fri and on sat at 12. I went both days and it's been closed 2 days in a row for no reason. This place is a joke. Its happened too many times now and needs reporting and looked in to. It's known for closing early , a waste of time, caused in convenience, waste of parking ticket and very unreliable.
A lot of these reviews seem to be regarding the previous post office under different ownership. I use this PO over any others as the guy running it is really quick and knows what he's doing. Only gripe was it was closed early on arrival one day at 4.30ish. Otherwise all good each time. Cheers
Nice to have a post office that actually opens on king cross. The young man working is very helpful and always serves with a smile. I always pop in to send off parcels never been a hassle. Keep up the great work.
Worst post office I have ever been to. Avoid it and go to another one with better customer service. The young asian guy with a beard at the counter is full of attitude and clearly doesn’t want to work there. Very cocky and arrogant.
This Post Office has now moved across the road to new premises with full time opening hours which is a vast improvement on what we had before. The new owner is efficient and very personable I go here every day with my business parcels and nothing is too much trouble. Keep up the great work it is very much appreciated
AWFUL. If I could score 0 stars I would have done. The worst customer service I have experienced anywhere and staffed by the most miserable, unfriendly and downright rude staff. Particularly the one with long hair and leathery, wrinkled face, looks like an elephant's ball-sack, who seems to refuse to smile for fear of her face cracking. Lack even common courtesy. It's not even like they were "having a bad day". I have been forced to use this Post Office three times in three years and every time I have experienced the same terrible service and the same miserable and rude staff. Here's a tip for you ladies, if you are polite and friendly to other people, they will be polite and friendly to you. As it stands, I wouldn't urinate on you if you were on fire. And for goodness sake, take a customer service course and get taught how you are doing it completely WRONG. They are completely incompetent and, incredibly, seem to have no idea of the services that the Post Office actually offers. Do yourselves a favour people, make your way to WH Smith in town and use the Post Office there. Their building is actually a nice place to be in and the staff are always friendly and helpful.
At the Kings Cross branch, we've always found the staff are welcoming, helpful and friendly no matter what you are there for. They don't rush you and despite the high number of people using it waiting time is always minimal. It is easy to park nearby and a great way to support local independent shops. We were recommended to use this post office a few years ago as our local post office is in a village shop where our large number of postal items weren't always welcome! I'm not sure how we'd still be in business without it. Thank you team King Cross Post Office!
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