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KFC

  1. Frome
  2. Frome Takeaway & Fast Food
  3. Frome Chi̇cken Shop
  4. Frome Chi̇cken Wi̇ngs

Reviews, get directions and contact details for KFC

"Kentucky Fried Chicken. Founded by The Colonel. Practitioners of The Hard Way. Purveyors of the World's Best Chicken."
Address: Enterprise House Wessex Fields , Frome BA11 4DH, SOM, GB
Phone: 01373 453981
State: SOM
City: Frome
Zip Code: BA11 4DH

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Reviews
We have Never had a problem with their food before. But unfortunately, the chicken was pink and undercooked. However, I didn't realise until the kids had started eating. That night, my 20 month old was sick several times and for the next 24 hours. My 8 year old was then sick 15+ times for 24 hours and myself and my husband with horrible stomach pains. The only child not to be sick was my toddler, who ate something different anyway! We will not ever be returning to a place that undercook their food and cause food poisoning. Right before Christmas with all our plans cancelled and my son's birthday with all his plans having to be cancelled! I only wish I took pictures!
Where do I start, opened the door to see wrappers and eaten bones over the floor and tables, manager sat in top corner on a clean table but that was the only one in the whole place. Joined the que only to find out everyone in front of me was waiting for refunds for their orders. Then heard via drive through that waiting times was 25 mins and over. One man came to counter as he had been wait over 30 mins and the ones that had just been give theirs had came straight in order and was give food with in 5 mins but they where mates with the young lad behind the counter. We decided not to stay and drove to Saltford instead as Frome didn't have most of items we wanted ie gravy, mash. Got to Saltford and place was lovely and clean, fast service and hot wonderful food.
Very disappointing! Been two times in the last few days and told they are sold out at 9.00pm both times. Then went for lunch at 12 noon and told that the tills are down and they could not take our order. What is happening? Management what is going on? Fortunately there is a MacDonalds over the road so we went there!
Went through the drive through late at night, the staff were kind and friendly, had to wait for fresh chips which is fine, when all our food came out it was all piping hot and cooked perfectly! Spot on!
The egg definitely came first at KFC Frome. More staff than there were customers yet somehow nearly half an hour for a 6 piece bucket. A guy next to me had already done his half an hour and when complained was told another ten minutes. I don't know what he ordered but unless he had chosen a live chicken and was waiting on the whole process I'm not sure how this can be considered fast food. Still chicken was tasty. But I could have probably driven to Glastonbury and got chicken faster and by a friendlier more motivated team of staff. Won't come back to KFC Frome.
Worst kfc ever, chicken under cooked. Kitchen staff that I saw looked grubby. Consider no one else in queue the order taker was ok but couldn't handle that I didn't want a drink and kept trying to convince me to take one.Food: 1/5
Terrible Service. Consistently get your order wrong. Consistently forget to pack parts of your order. Forget the hash browns from tower burgers. Never put salt or sporks in the bag. There seems to be a complete lack of competent management in place. Similar story at other branches.
Never get what ordered ,chips are not hot or pleasant and lot to be desired with regards to majority of staff and bad customer service,needs decent management and customer relations , equipment screens need complete overall as never hardly in working order ,there seems to be more than KFC being served with many visits by same people going in and out in short space of time by observation of customers
My partner and I came here for the first time in months. What we got was disappointing the drink we ordered thay didn't have the food we got was not up to much the gravey was cold we to it back in to change it thay cave us more cold gravey. We both nearly fell over as we walked in as the floor was that greasy and not been cleaned bye the look of it. If I was to score out of ten I'd give it -2/4
Had to come here as Mcdonalds closed for some reason. Dirty uncleaned tables, had to wait ages too. No soap or toilet paper in toilets both male and female and split drink all over floor which is trip hazard and overflowing bins. And food was thrown in bag, gravy pot half empty all over bag. Place should be shut down.
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