KFC

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Address: Welcome Break Newport Pagnell Services (Southbound), M1 Motorway, Newport Pagnell, Buckinghamshire MK16 8DS, UK

Phone: 01908 217722

Website

State: Milton Keynes

City: Buckinghamshire

Zip Code: MK16 8DS

opening times

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM

Update Info

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Reviews

The service was very busy and the staff were clearly stressed out. Regardless of all the issues the staff were absolute stars. I felt my heart go out to the poor guys! They were doing all they could and the last thing they needed were angry unhelpful customers! I watched one gentleman slam down a packet of chips exclaiming they were cold in front of lots of customers and they guy behind the counter was so polite, apologised and gave the ungrateful person extra chips with the apology. There were a few shortages and so the staff offered alternatives at the counter and we were happy with the service. I can only apologise for the rest of humanity which have no consideration for the workers at this place! Top notch guys! You did KFC proud!

Visited March 29th 2018 21:30

 7 years ago (29-03-2018)

the staff all.came from the back of the to perve over a young lady in the queue making it very obvious wat they were doing . I asked for 2x now bites and a hot choc to which the not on the till said we dont do them in a couldn't care less manner .I said pardon he repeated it . said they don't serve hot drinks here . the bites sign was stood right by me  and nothing to say they were out of stock and as for not serving me a hot drink it's the worst kfc I've ever been  to and it's a disgrace to all your other very good stores... avoid at all costs

 7 years ago (25-02-2018)

If I could give no stars I assure you I would. I have never been dealt with like I was dealt with at this awful KFC service stop. The food was overcooked and horrible. I politely asked if they would change the food. The trainee looked at me blankly and fetched his manager. The manager arrives and questions me why I want to change the food. I explain why and he then says well no one else has complained about this particular meal. I then said I don't want to argue would he mind changing it but he started becoming aggressive. I then asked for a full refund to which he replied we don't do refunds! I was in complete shock and said trading standards says otherwise. He said he wouldn't refund me. I then phoned welcome break head office and was directed to a very kind staff member to asked the manager to refund me in full. He was angry that he had to but then handed over the money. I would avoid this place like the plaque. I am currently in complaints proceedings with KFC head office as this type of thing can't happen to consumers. AVOID AVOID AVOID

 8 years ago (22-10-2017)

01/04/18 around 3pm we went to this please to eat something, young lady take a order and she charge as separately for drinks wings and chips when I asked why you didn't make the meals she was saying is the same money I have to pay . I m disappointed from this KFC

 7 years ago (01-04-2018)

I was served by the lady on 07/03/2018 around 4 Pm, she was surly not happy with the job she was doing, felt unwelcome, wasn't impressed with quality of food.....

 7 years ago (07-03-2018)

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Reviews, get directions and contact details for KFC

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